Noise with audio after installing Windows 7.

I have a Lenovo IdeaCentre Q100, after upgraded to Windows 7 the audio is terrible, It has noise like when the sound is higher than the speaker capacity. Some ideas? I tried to reinstall the driver and the problem is not solved.

Windows 7 is using High Definition Audio Device.

 

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Last updated March 15, 2018 Views 1,036 Applies to:
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Answer

Hi,

Did you run the Windows 7 Upgrade Advisor to be sure your system will run properly on Windows 7?
And check with the Compatibility Center?

Windows 7 Upgrade Advisor
http://www.microsoft.com/windows/windows-7/get/upgrade-advisor.aspx

Windows 7 Compatibility Center
http://www.microsoft.com/windows/compatibility/windows-7/en-us/default.aspx

Also check with the System maker's support and their forums (if any). (They "may" have help on
upgrading your System to Windows 7.) Check both for known issues.

Lenovo Support and downloads
http://www-307.ibm.com/pc/support/site.wss/homeLenovo.do

Lenovo Forums
http://forums.lenovo.com/

==============================================================

Do these to clear corruption and repair/replace damaged/missing system files.

Start - type in Search box -  COMMAND   find at top of list -  RIGHT CLICK  -  RUN AS ADMIN

sfc /scannow

How to Repair Windows 7 System Files with System File Checker
http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

Then run checkdisk (chkdsk).

How to Run Disk Check in Windows 7
http://www.sevenforums.com/tutorials/433-disk-check.html

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Windows 7 has to be able to run properly on the System and there has to be Windows 7 drivers
for the sound (and other devices).

After the above : (References to Vista also apply to Windows 7.)

How do I stop my music from skipping or breaking up when I play it? Could be same cause for
your issue.
http://windows.microsoft.com/en-us/windows7/How-do-I-stop-my-music-from-skipping-or-breaking-up-when-I-play-it

1. Right Click Speaker Icon near clock lower right - Playback Devices

Highlight Speakers - Properties (lower right same page) - Enhancements  Tab - Check Disable all
Sound Effect  Apply - OK

2. Control Panel - Device Manager - Sound, Video and Game Controller

Control Panel - Device Manager - SOUNDS - look for HD Audio - Mine says RealTek High
Definition Audio (that is an example and yours may have an entirely different name/maker).

Write down description make and model - double click on it - drivers tab - write down version.
Now Click UPdate Drivers which may not do anything as MS is far behind certifying drivers.
Then RIGHT CLICK on it and UNINSTALL - REBOOT - this will rebuild the driver stack.

1st go to system maker's site and look for latest driver Download - SAVE - go to right click on
and RUN AS ADMIN (This is your fallback.) REBOOT after each driver installation.

NOTE : Sound drivers often rollback so check the version after installation and the
reboot to see if the version you installed is there, if not repeat the install - reboot
until it is. It can take several tries depending on how many rollbacks it does.


Then do same for Device Maker's site.

Manually look at manufacturer's sites for drivers - and Device Maker's sites.
http://pcsupport.about.com/od/driverssupport/ht/driverdlmfgr.htm

Installing and updating drivers in Windows 7 (updating drivers manually using the methods above
is preferred to ensure the latest drivers from System maker and Device makers are found)
http://www.sevenforums.com/tutorials/43216-installing-updating-drivers-7-a.html

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Error “the Audio Service Is Not Running” When Opening the Volume Mixer in Vista
http://www.winhelponline.com/blog/error-the-audio-service-is-not-running-when-opening-the-volume-mixer-in-vista/

Also Right Click Speaker near clock - Playback Devices - right click in the box area -
check Show disable and disconnected devices. Highlight speaker and on the lower
Right click Properties check settings for Device Usage enabled and so on. Also do
same for Configure on Lower Left of that box.

In Control Panel you can also look for an Audio Manager along with the Sound Settings.

Problems with sound and audio or no sound - a Mr Fixit
http://support.microsoft.com/gp/no_sound

No sound in Windows
http://windows.microsoft.com/en-us/windows/help/no-sound-in-windows

Tips for fixing common sound problems
http://windowshelp.microsoft.com/Windows/en-US/Help/1e87a3e8-c0e8-49af-980f-9eb6686f42d21033.mspx

Speakers and other audio output devices
http://windowshelp.microsoft.com/Windows/en-US/Help/a43f3a31-6d9f-49d1-be22-e2f47b8b1f2c1033.mspx

How to Enable Hidden Audio Devices in Vista
http://www.vistax64.com/tutorials/143447-audio-device-enable-hidden-devices.html

How to troubleshoot sound problems that you experience after you install a Windows Vista
Service Pack
http://support.microsoft.com/kb/948481


Rob Brown - MS MVP - Windows Desktop Experience : Bicycle - Mark Twain said it right.
Rob Brown - Microsoft MVP - Windows and Devices for IT 2010 - current
Windows Insider MVP 2016 - current

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