my gateway computer sound is not working

I got a Windows 7 Gateway home premium, and I can't get any sound any more.
Answer
Answer
Hi,
here are a few steps to try:

No Sound

If Windows Media Player appears to be functioning correctly but you cannot hear audio, you may have a problem with your speakers or sound card. Check all your audio connections if you are using external speakers and make sure that the audio levels are set correctly and not muted. Use device manager to make sure that your sound card is functioning correctly and is selected as the default audio device.


Examine Device Manager for old drivers and update them

Click Start, click Run, type the sysdm.cpl in the Open box, and then click OK.

Click the Hardware tab, and then click Device Manager.

Right-click the device, and then click Properties.

Click the Driver tab.

Compare the driver version on the Driver tab with the version information about the latest version of the driver that is released on the manufacturer's Web site.

To resolve the problems that are caused by corrupted or outdated drivers, install the latest drivers:

Click Start, click Run, type the sysdm.cpl in the Open box, and then click OK.

Click the Hardware tab, and then click Device Manager.

Right-click the device, and then click Properties.

Click the Driver tab, and then click Update Driver.

Follow the instructions on the screen to complete the driver update.


Eddie b
The answer is in the details!

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Last updated March 31, 2024 Views 11,812 Applies to: