My Dell Inspiron suddenly has no sound! help please!
I have a Dell Inspiron 1545. It's about 6 months old and everythings been working fine till i tried to watch a video about a day ago and the sound wouldn't work at all. I have no sound period. When i try to open a video in window's media player, use youtube,
or put a CD in my computer it freezes. I have checked for updates for my driver. I have also used a troubleshooter and no problems were detected. I don't know what to do! please help!
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After the above : (References to Vista also apply to Windows 7.)
Control Panel - Device Manager - SOUNDS - look for HD Audio - Mine says RealTek High
Definition Audio (that is an example and yours may have an entirely different name/maker).
Write down description make and model - double click on it - drivers tab - write down version.
Now Click UPdate Drivers which may not do anything as MS is far behind certifying drivers.
Then RIGHT CLICK on it and UNINSTALL - REBOOT - this will rebuild the driver stack.
1st go to system maker's site and look for latest driver Download - SAVE - go to right click on
and RUN AS ADMIN (This is your fallback.) REBOOT after each driver installation.
NOTE : Sound drivers often rollback so check the version after installation and the
reboot to see if the version you installed is there, if not repeat the install - reboot
until it is. It can take several tries depending on how many rollbacks it does.
Also Right Click Speaker near clock - Playback Devices - right click in the box area -
check Show disable and disconnected devices. Highlight speaker and on the lower
Right click Properties check settings for Device Usage enabled and so on. Also do
same for Configure on Lower Left of that box.
In Control Panel you can also look for an Audio Manager along with the Sound Settings.