Music disappeared from Windows Media Player

I opened WMP & all my music was there. WMP applied an automatic update & after the update, almost all my music was gone from WMP library. All my music is still on the computer but no longer shows in WMP.. I tried System Restore & didn't work. Is there a fix to get all my music back in WMP? I'm running Windows 7 Ultimate with WMP 12. Any idea why this happened or how to keep it from happening again?

 

Question Info


Last updated April 22, 2019 Views 10,545 Applies to:

1.1 Is the full set of music library files still shown in Windows explorer, Libraries?

1.2 Does WMP, Organise, Manage libraries, Music still list the folders you want included?

1.3 Can you still add a folder to Windows explorer, Libraries [right-click on folder, Include in lbrary, Music]?

1.4 Can you still add a folder to WMP, Organise, Manage libraries, Music?

2 If all are correct then run the pair WMP troubleshooters.

Control panel, Troubleshooting, Hardware & sound -

or the online versions

2.1 Media player library troubleshooter

http://windows.microsoft.com/en-US/windows7/Open-the-Windows-Media-Player-Library-troubleshooter

2.2 Media player settings troubleshooter

http://windows.microsoft.com/en-US/windows7/Open-the-Windows-Media-Player-Settings-troubleshooter

3 Then, if necessary, go to WMP, Tools [alt-t], Advanced, Restore media library.

If you have done all these things and the library will still not work correctly then do the following steps

4 Delete the WMP library database to force a complete rebuild - Close WMP, in the Start menu search box type %LOCALAPPDATA%\Microsoft\Media Player In the Windows explorer window that appears delete all the files [but not sub-folders]. See if that has fixed the problem.

5 Delete the WMP database cache - Close WMP, in the Start menu search box type %LOCALAPPDATA%\Microsoft\Media Player In the Windows explorer window that appears, select the Media Player folder in the left-hand pane & delete it together with its sub-folders. See if that has fixed the problem.

6 If that hasn't fixed it then do both these steps [they are the closest thing possible to uninstalling then reinstalling WMP]

6.1 Unload WMP - Control Panel, Programs and Features, [left-hand side] Turn Windows features on or off, Media Features, clear Windows Media Player checkbox, Yes, OK, Restart the PC.

6.2 Reload WMP - Control Panel, Programs and Features, [left-hand side] Turn Windows features on or off, Media Features, set the Windows Media Player checkbox, Yes, OK, Restart the PC.

At the end of 6.2 you will effectively have a new installation of WMP.

 

Try*3 - a user
Dell Inspirons 7779, 1545, 9300; Windows 10 Home x64 & Pro x86; Office Pro 2007; HP DJ2540; HTC UPlay [Android 6.0], MyPhoneExplorer

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I've done all that & I still do not have any music in the WMP library. I was hoping there was a way to get all my music back in WMP without having to add every single song individually, but I guess not. I was also hoping someone would be able to tell me why it would delete all my music during an update.

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hello. this JUST happened to me.. litterally 2 minutes ago and now it's fixed :) so what i did is i searched on my laptop "troubleshooting" and clicked on it. then i clicked on programs and then there is a section just for windows media player. you click on windows media library and click next. it'll ask you to "recreate your library" and you click apply this fix so then all of your songs and playlist come back! :) i hope it works for you! i had a mini heart attack when it happened to me. (btw i have to same pc as you so it should work)

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My music just dissapeared my my library in WMP. The only thing I did was download songs from the Amazon cloud player. I'm worried my music will disappear  again why did the all the music dissapear? Running a Dell Inspirion laptop 1545 OS is Win & Home Premium 64 bit. Please help. Thanks

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Raymond,


You'll get a better response in this forum if you start a question of your own.  New posts in older questions are often ignored by many forum users.


In your question, state the results of the following checks:-


1  What folders are identified as holding music files in WMP, Organise, manage libraries, Music?


2  Are the files in the folders identified in 1 actually there if you look for them using Windows explorer through the route     C:\Users\YourUserName\My music    and so on for all the folders concerned [going through this route checks the real folders rather than the Libraries entries]


3  Repeat 2 with Windows explorer options set to show hidden files [WE, organise, Folder & search options, View tab, Show hidden files] - there were malware attacks reported last year or the year before that caused media files to become hidden.

Try*3 - a user
Dell Inspirons 7779, 1545, 9300; Windows 10 Home x64 & Pro x86; Office Pro 2007; HP DJ2540; HTC UPlay [Android 6.0], MyPhoneExplorer

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I've been bashing my head on the wall and searching online for THREE SOLID DAYS, trying to figure out how to get my music back! I can't believe it was this simple! Mere words cannot describe how grateful I am to you! THANK YOU THANK YOU THANK YOU FOR POSTING THIS!!!!! 

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