Microphone stopped working after installing Windows 7 Ultimate

I recently installed Windows 7 Ultimate on my Acer Aspire Timeline laptop (exact model Acer Aspire Timeline AS4810T-8480 14-Inch HD Display Notebook). I noticed that after I installed it, my sound/microphone stopped working. I have no problems listening to the audio, but I think the microphone was affected. While using Skype, this is the message that appeared: "Microphone Problem: There's a problem with the microphone inside your computer. Try plugging in a USB headset for this call." I know for sure that there was no problem with my microphone before I installed Windows 7, and had been using Skype without problems. Can anyone help me fix this? Thank you.
 

Question Info


Last updated April 6, 2018 Views 86,295 Applies to:
Answer
Hi Ana

yes, firstly recommend you to contact ACER for your mic hardware issue.

try updating your Audio Driver from device manager(right click on computer <manage<click on device manager located on left pane, right click on SOUND, VIDEO AND GAME CONTROLLER (collapse it) update driver search automatically 
or download Audio driver from ACER site

if persists
uninstall the Audio driver and install updated driver again, configure Mic again and test the issue,

i hope the problem will solve soon

regards
Nikhil

  

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