Media Guide won't show up in Windows Media Player 12

Just purchased a new laptop with pre-installed Windows 7 Home Premium. My problem is that in WMP 12, I can't select the "Media Guide". On the List pane on the left side, there is an option for selecting "Online Stores" but the button next to it which is supposed to change it to "Media Guide" doesn't respond to mouse clicks. 


Please help as I'm unable to stream internet radio and other content because of this.



Boot Windows into  Clean Boot mode and try there. Do you get the same issue?

Try temporarily disabling your firewall and check if that helps.

What happens when you use IE to go to ? You should get a 403 error (access denied).

Tim De Baets
Tim De Baets

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Question Info

Last updated April 20, 2020 Views 3,794 Applies to: