Just installed windows 7, my sound works perfectly but my microphone does not. It works if i have a device plugged in but, my hands free device is not (not a wireless mic, but when it picks up voice through the speakers). Any suggestions?

ive just installed 7, it worked on vista before. i have tried boosting the audio and using the mixer. ive also gone into sounds in the control panel. the microphone is there and according to the computer, is working properly but i still cannot hear myself on recording through my speakers. It was working fine on vista, i just got the computer in September, please help
Answer
Answer
Hi Mamboitaliano68m,
 

Welcome to Microsoft Windows 7 Answers Forum!

Perform the following three methods to troubleshoot this issue and verify if the issue is resolved.
Method 1. recording Troubleshooter:
Open the Record Sound troubleshooter by clicking the Start button , and then clicking Control Panel. In the search box, type troubleshooter, and then click Troubleshooting. Under Hardware and Sound, click Troubleshoot audio recording.‌  If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
Follow the link below for additional assistance:
http://windows.microsoft.com/en-US/windows7/Open-the-Recording-Audio-troubleshooter

Method 2. Set Microsophone as Default:
Perform the task mentioned below to set Microphone as default:
1. Go to Start and click on control Panel.
2. Click in Sound, then a new window will open up.
3. In the new windows click on the tab "Recording" and right click in the window and click on Show Disabled devices.
4. Now check if Microphone is listed there and right click on it and choose enable.
5. Highlight that Microphone  and click on "Set as Default"
 
Method 3 :Try updating the sound drivers:
To update your Audio driver:  
1.   Click Start, and then click Control Panel
2.   Click System and Maintenance
3.   Underneath Device Manager, click View hardware and devices
If you are prompted for an administrator password or confirmation, type your password or click Continue
4.   Expand Sound, video and game controllers
5.   Right-click your Audio controller, and click Properties
6.   Select the Driver tab
7.   Click the Update Driver button.
8.   Select Search automatically for updated driver software
 
Windows will now search for an update for your Audio drivers locally and on the internet, then walk you through the process of installing the driver.  If it is unable to find a driver you can go to your Sound Card manufacturer’s website and download any updated drivers.
 
To find the manufacturer and model of your Sound Card:
1.   Click Start, and then click Control Panel
2.   Click System and Maintenance
3.   Underneath Device Manager, click View hardware and devices
If you are prompted for an administrator password or confirmation, type your password or click Continue
4.   Expand Sound, video and game controllers
 
Under Sound, video and game controllers you will see the manufacturer and model of your sound card.  If you need help finding the driver, please provide this information to us and we can try to find it for you.
 
For additional help you can refer to the following articles:
http://windows.microsoft.com/en-us/windows7/Update-a-driver-for-hardware-that-isnt-working-properly
http://windows.microsoft.com/en-US/windows7/Recording-audio-in-Sound-Recorder-frequently-asked-questions
 

Hope it helps. 
 
Thanks and Regards:
Shekhar S - Microsoft Support.

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Thanks and Regards,
Shekhar Sharma

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Last updated May 21, 2018 Views 26,413 Applies to: