Import video from my Sony Video Camera via Firewire the playback occurs at twice the speed in Movie Maker Windows 7

I have a new Windows 7 64bit PC, HP Compact w/4 gig memory and duo core processor.  I installed a top name firewire card - SIIG DP FireWire 2-Port PCIe.  My PC has all the latest patches installed from Microsoft.  I have even run FixIT to make sure Media Player doesn't have corrupt files, unregistered dll's, etc.

 

NOTE: PCIe as to just PCI - why because TigerDirect was all ready to sell me a PCI card until I said I had a $20 credit, then suddenly the low profile card he originally selected wasn't the right one, I needed the more expensive one which turned out to be a PCIe (mini bus card). Not sure if this could play into my issue so I'm noting it.

 

When my video imports (via Video Import program) I can see in the view-finder window that it's running at a normal speed.  However, when I play it back using Gallery, Media Player, or Movie Maker they all play it back at faster speed, almost twice as fast.

 

I have read many forum posting and yet to see a solution for this.  I have tried pulling up the IEEE 1394 Bus host controllers (Texas Instruments 1394 OHCI Compliant Host Controller) and installing the Legacy driver as well as the another driver listed, but this didn't help.

 

On my WinXP system I used this same digital video camera for years and imported videos just fine into Movie Maker.  In fact if I play any of the old .avi files I imported on my XP system those play back at a perfectly normal speed on Win7.   So I know the issue isn't something like "adjust playback speed" because any video I playback is at the right speed unless it's a video I import from my camera.

 

 

 

Question Info


Last updated August 11, 2018 Views 1,257 Applies to:

Hi Kent,

 

Thank you for visiting Microsoft Community Forums.

 

As per the description, the videos imported from Sony videos camera plays twice the speed in Windows 7.

 

Try importing the videos on a different computer to check if it's an issue with the Sony Camera or with the computer.

 

Please let us know the result so that we could provide appropriate assistance on the issue.

 

 

 

 

 

 

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Sandeep,

 

It's not the camera.  I've been using this camera for a few years and downloading video to my XP box.  From here the files were pulled to "My Book" external drive for storage.  My-Book is now hooked up to my new Win7 PC and if I play any of those older files pulled from the XP box they play just fine.  Did my camera break or change within one week, possible, but unlikely.  I can hook up the XP box and try it just for laughs but until then I'm sure it's not the camera.

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I put the old 1394 PCI (firewire card) into my new HP Compact Win7 pc to test it - it was a little hard to do give this is a low profile pc compared to my Dell running XP which is a tower, but with the lid off I was able to get it in.  I HAD THE SAME PROBLEMS WITH THE OLD CARD. 

 

I also noticed that as I'm extracting video with Microsoft's Import Video, the display screen is running the video at normal speed, I watch the counter tick off 20 seconds and yet the import line shows 9 seconds.  Which equates to playback speed where I said things run twice as fast hence a 20 sec video is now about 10. 

 

I tried installing "InstallQ Codec by InstallX, LLC" and this did nothing for me.  Rebooted, uninstalled, ran registry cleaner, rebooted.

 

Then installed "Windows 7 Codec Pack" and this to did nothing to help.  Rebooted, uninstalled, ran reg cleaner, rebooted again.

 

Took my camera and hooked it up to my old XP box, downloaded the same footage and guess what - IT RAN JUST FINE, NORMAL SPEED!!!

 

There's no doubt something his hosed up with Microsoft's Video Import.  I'm going to try Roxio Creator 10 Suite, install this and see what happens.  If this is a MS issue, then it will never get looked at or fixed by MS as only .005% of users make use of Movie Maker.  Today's population only cares about wasting their time on Facebook, Tweeting, and watching videos of Kardashian's hence the big push for Win8.

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I put the old 1394 PCI (firewire card) into my new HP Compact Win7 pc to test it - it was a little hard to do give this is a low profile pc compared to my Dell running XP which is a tower, but with the lid off I was able to get it in.  I HAD THE SAME PROBLEMS WITH THE OLD CARD. 

 

I also noticed that as I'm extracting video with Microsoft's Import Video, the display screen is running the video at normal speed, I watch the counter tick off 20 seconds and yet the import line shows 9 seconds.  Which equates to playback speed where I said things run twice as fast hence a 20 sec video is now about 10. 

 

I tried installing "InstallQ Codec by InstallX, LLC" and this did nothing for me.  Rebooted, uninstalled, ran registry cleaner, rebooted.

 

Then installed "Windows 7 Codec Pack" and this to did nothing to help.  Rebooted, uninstalled, ran reg cleaner, rebooted again.

 

Took my camera and hooked it up to my old XP box, downloaded the same footage and guess what - IT RAN JUST FINE, NORMAL SPEED!!!

 

There's no doubt something his hosed up with Microsoft's Video Import.  I'm going to try Roxio Creator 10 Suite, install this and see what happens.  If this is a MS issue, then it will never get looked at or fixed by MS as only .005% of users make use of Movie Maker.  Today's population only cares about wasting their time on Facebook, Tweeting, and watching videos of Kardashian's hence the big push for Win8.

==============================================
It is not clear to me which software you are using to import the video...
so...I ask the question...have you tried the following method?

How to Import Videos into Windows Live Movie Maker
http://www.dummies.com/how-to/content/how-to-import-videos-into-windows-live-movie-maker.navId-323836.html

How do I import photos and videos from cameras and other devices
http://windows.microsoft.com/en-US/windows-live/movie-maker-import-photos-videos-camera

.......Volunteer J - MS-MVP......
.....This Is Not Tech Support....
***Proceed at your own risk***

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Please, I've been importing video for a few years now and yes things have changed slightly with Win7 but it's still very straight forward.  As mentioned above in my original post I stated I'm using Win7's "Import Video" to do the import, third paragraph down so maybe I'm missing something when you said you're unclear as to what I'm using to import?

 

When I fire up my Sony DV camera "Import Video" auto recognizes the device and asks me if I wish to install the whole tape, segments, and to give the project a name.  So again "Import Video" which is Win7 and then no matter what application I use to playback the video it runs too fast BUT and I STRESS this is 100% an issue with the import video application and NOT the playback such as Movie Maker, Media Player, etc.  Why...... because when importing I can see playback speed and capture speed and they don't sync.  In the capture window everything looks good (speed) and it will show 12 seconds but the capture will show 6 seconds, which again cooresponds to what I see when playing it back, everything is twice as fast.

 

ALSO... to prove this is a Windows issue, I installed Roxio Creator 10 and now I capture video at the proper speed (using Roxio) and it plays back at normal speed in any application I use.

 

Again - a Windows issue which they will not fix as they could careless about the 200 or 300 people using this feature, they only care about those people who spend a majority of their life on face book and tweeting about the food they just ate as say doing something with their life like exercising and staying healthy, or just imagine if all those people spent a fraction of that facebook time by helping a charitable organization.

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Hi Kent,

 

Please follow the methods to check if it resolves the issue:

 

Method 1: Run SFC scan in the computer

 

Use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows

http://support.microsoft.com/kb/929833

 

Method 2: Place the computer in clean boot state to identify the cause

 

 How to perform a clean boot to troubleshoot a problem in Windows Vista, Windows 7, or Windows 8

http://support.microsoft.com/kb/929135

 

Note: When the troubleshooting is over do not forget to reset the computer to normal startup.

 

Please post back with the result. If the issue is still not resolved, I’ll be glad to assist you further.

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Hi Kent_65olds,

Did you ever find a solution for this?  I'm having the exact same problem with my Sony when importing DV-video over Firewire.  I'm using a Dell Vostro 220 w/ Vista (blech) using an add-on Firewire card, and the video is exactly double-speed on playback.

I had this setup working fine on an older home-grown PC running XP so I thought maybe Vista wasn't playing nice.  I booted up a spare drive in the Vostro and installed XP sp2, and I have the same results.  So it's making me think there's a hardware issue going on, but I didn't see any BIOS settings that applied to the firewire card.

Thanks,

Walt

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Over a year after Kent_65olds' post above, I'm importing video with "Import Video" into a Windows 7 high performance laptop over Firewire.  Getting the same problem, but not consistently.  They are old MiniDV tapes I'm capturing from a Sony DVR camera, and some clips are a bit corrupted now (some jitters in sound and video on some clips).

I see the same problem - plays normally on the camera (apart from those jitters) while capturing but plays too fast on some clips on playback on the PC.  Some clips are only playable in Quicktime too - Windows playback software refuses to play them.

However, issue only happens on the worst of those corrupted clips.  I am watching it capture now and the camera shows 12 minutes of video played so far, but the "Import Video" software is showing only 6 minutes captured, even though it's supposed to be capturing the whole tape.

Will try some 3rd party capture tool such as Roxio and see if it makes a difference.

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Forgot to mention, "Import Video" has a dropped frames counter.  It shows no dropped frames at any time.

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