I have recently installed Windows 7 (I had Vista) and I now have no sound with my homemade videos.

The question says it all really.
I used to have Vista and uploaded all my videos and could play them back with sound.  Since I've had Windows 7 I can play them back but they have no sound.  
I can hear sound effects and play Facebook videos with sound but my homemade ones are silent.
Help please.

Hi,

 

 

Thank you for posting your query in Microsoft Community.

 

Based on the information you have provided, I understand that you are getting no sound while playing certain videos in Windows 7. I will certainly help you with this issue.

 

1.      What is the file format of the video?

2.      Which software you are using to play the video?

3.      Are you getting any error message?

4.      Are you able to play this file on any other computer?

 

This issue might occur if audio codec’s is missing.

 

Please refer to the link.

 

Codec’s: frequently asked questions

http://windows.microsoft.com/en-in/windows7/codecs-frequently-asked-questions

NOTE: Using Third Party Software, including hardware drivers can cause serious problems that may prevent your computer from booting properly. Microsoft cannot guarantee that any problems resulting from the use of Third Party Software can be solved. Using Third Party Software is at your own risk.

 

 

If you face any more issues while working with Windows do post on Microsoft Community Forum.

 

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Last updated March 15, 2018 Views 15 Applies to: