I have a Dell Latitude E6410, I am unable to record playback audio. My Audio recording devices shows the Rec. Playback IDT High Definition Audio codec is unavailable

I have a Dell Latitude E6410, I am unable to record playback audio from media player or what other people are speaking in SKYPE.  My Audio recording devices shows the Rec. Playback IDT High Definition Audio codec is unavailable although in other boxes it says it is working properly.  Playback function normally but I cannot record it.  Could you help me fix it.
 

Question Info


Last updated August 2, 2018 Views 7,102 Applies to:
Answer

Hi,

 

Were there any changes or updates made on the computer?

 

I would suggest you to refer the article and check if it helps.

Open the Recording Audio troubleshooter

http://windows.microsoft.com/en-US/windows7/Open-the-Recording-Audio-troubleshooter

 

Recording audio in Sound Recorder: frequently asked questions

http://windows.microsoft.com/en-US/windows7/Recording-audio-in-Sound-Recorder-frequently-asked-questions

 

Also, see:

Codecs: frequently asked questions

http://windows.microsoft.com/en-US/windows7/Codecs-frequently-asked-questions

 

 

I would also suggest you to make sure that when you are in the "Recording" tab, you are showing "disabled" devices. Under the list of microphones, etc, right click a blank space and select "Show Disconnected Devices". Then a source called "Rec. Playback" should come up. This is stereo mix. Right click, enable it and then you can select it as your default device and use it from other applications.

 

If you right click the Rec. Playback and set it as the default device (for recording), it should automatically start working and enable itself. Then you can use it in any of your other programs. The main reason it says "Currently Unavailable" is the fact that it can't monitor the microphone inputs and the stereo mix at the same time. You'll notice that when you set the Rec. Playback as the default device, a volume meter comes up next to it from which it is monitored from, and then one of the microphones will then say "Currently Unavailable".
Rohit S

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