Error when trying to play DVD-Windows Media Player cannot play the DVD because the disc prohibits playback in your region of the world

Windows Media Player cannot play the DVD because the disc prohibits playback in your region of the world. You must obtain a disc that is intended for your geographic region.

Windows Media Player cannot play the DVD because the disc prohibits playback in your region of the world. You must obtain a disc that is intended for your geographic region.

 

i am getting this message while trying to play an original dvd. any solutions?

 

Question Info


Last updated December 22, 2018 Views 12,473 Applies to:
Answer
Hi ajiitt,
 
• Are you using Windows Vista or Windows 7 on your computer?
• What region is your DVD drive currently set to?
• Are you able to play other DVDs?
 
Step 1: Try changing the DVD drive region and check the result. To do this, try these steps.
1. Click Start, click Computer.
2. Right click the DVD drive and click Properties.
3. Click Hardware tab, click Properties button and change the DVD region.
 
Step 2: Uninstall DVD drive
1. Click Start, type devmgmt.msc and hit enter.
2. Expand DVD drives, right click the sub item and click uninstall.
3. Restart the computer and check the result.
Once you restart the computer, the DVD driver will be loaded automatically.
4. Try to play the DVD and check the result.
 
Step 3: Run the Windows Media Player DVD troubleshooter
1. Click Start button, click Control Panel.
2. In the search box, type troubleshooter, and then click Troubleshooting.
3. Click View all, and then click Windows Media Player DVD.
4. Follow the instructions on the wizard.
5. Check if the issue persists.
 

Hope this helps.
 
Regards,
Syed - Microsoft Support.
Visit our Microsoft Answers Feedback Forum and let us know what you think.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.