DVD Region code error message in Windows Media Player on Windows 7

Original title: Windows Media Player cannot play my DVD

I am trying to play a DVD that was produced by my company in Toledo Ohio. A message popped up telling me it cannot be played in my region of the world. As the video photography and the DVD recording were made in Toledo I do not understand why it will not play. In addition when I went to the web for help as instructed I was told there was no solutition to this problem. Can you help?


Hi johnefalk,

Try the following steps and check the result.
Step 1: Change DVD region
a. Click Start, type devmgmt.msc and hit enter to open Device Manager.
b. Double-click DVD/CD-ROM drives, right-click the DVD drive you want, and then click Properties.
c. On the DVD Region tab, make the changes you want.

Note: To configure your DVD drive to play discs from other regions, select a geographic area from the list of regions. Typically, you would select the region in which you reside. It is not usually necessary to change the setting again.

Important: The region settings can be changed only a limited number of times. When Changes remaining equals 1, and you select a new region, an alert will be displayed warning you that after this, you will only be able to play DVDs from that region. Be aware that you might not be able to change the region setting for some DVD hardware and software decoders.

Step 2: If the issue persists, run Windows Media Player DVD troubleshooter and check the result.
See Open the Windows Media Player DVD troubleshooter

For more information, see Change the region setting for a DVD drive

Also see: Change the country or region setting

Visit our Microsoft Answers Feedback Forum and let us know what you think.

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Question Info

Last updated October 10, 2020 Views 16,237 Applies to: