Live file sytem will not save file

live file sytem will not save file!

windows 7 and udf will copy several files and then you get to the last file which is 700 meg and the space free bar under the dvd rw drive shows 1.2 gig left.  the copy starts and runs till about 350 meg left then it slows down all the way to 17 kbs and also till 10 k was left on the dvd.  by this time about 5 hrs have gone by and the copy window has showed 1 hr left for 3 hrs.  the cancle button won't work task manager when used will crash the system.  you can force a shut down but then you have to reactivate nortons whith your purchase code.  a search of the internet for me was no help at all. 

 

Question Info


Last updated March 15, 2018 Views 555 Applies to:
Answer

Hi Gilbert1957,

Thank you for replying.

Yes, you may install the hotfix KB975617 since ‘issue 3’ in this kb talks about your scenario.

However, I would suggest you to create a system restore point before you proceed with the installation of the update.

Create a restore point

http://windows.microsoft.com/en-US/windows7/Create-a-restore-point

Hope the information helps. Please post back and let us know.

Regards
Debleena S
Microsoft Answers Support Engineer
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