Windows media player

1. When i click the icon switch to now playing, this error appears: Cannot load skin file. Valid skin files begin with the XML <theme> tag, followed by characters (chinese? japanese? Korean?<洋퓭ﻫ돖⹈直촅룻ꠝ蓢ꦛ龹鬎覭螀纐쟯뎋㿎犪큖뢸쭙恲䢊刅- alot of these.
2. Doesn't play dvd movie or video files.
3. tried turning off and on windows features of wmp 12, but it did not work.
4. HELP! i'm running win 7- 64 bit

 

Question Info


Last updated March 16, 2018 Views 710 Applies to:
Answer

Hello daniloabania,

Thank you for visiting the Microsoft Answers Site.

To better assist, please see the questions below:

·         Does the issue occur when selecting anther skin?

·         Does the same issue occur when selecting any media file in Windows Media Player?

·         Also, are you able to play a DVD or music file using Windows Media Center?

Please relay if the selected skin is a custom skin. If so, you may verify that the skin is compatible for Windows Media Player 12 and verify the language of the installation file.

If the custom skin is compatible, you may try uninstalling and reinstalling the skin and then check the issue.

Please relay the answers to the question above so that we may provide further assistance.

Thank you,

 


Mary
Microsoft Answers Support Engineer
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Microsoft Answers Support Engineer
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