Windows Experience Index error "Failed to properly assess the disk. The parameter is incorrect"

Original title: Windows Experience Index error storage
I have had no issues up until now running WEI. When I run it now I get an error when the index tries to read the storage. When I run winsat formal as an administrator, I get the same type of warning as when I run the assessment. I have been running Norton 360 with no issues. I have tried disabling the AV and running the assessment, but no changes. The warning box I get when running the assessment is "could not measure storage performance. Error: failed to properly assess the disk. The parameter is incorrect".

 

The winsat log reads:


165812323 (0328) - winsat\logging.cpp:0815: --- START 2011\1\27 19:31:28 PM ---
165812323 (0328) - winsat\main.cpp:4301: Command Line = "C:\Windows\system32\winsat.exe" formal -cancelevent 087e74bd-a256-4b1c-987a-7ab4ded16c29
165812339 (0328) - winsat\processwinsaterror.cpp:0095: ERROR: tried to read resource strings, unknown exception occured
165812339 (0328) - winsat\main.cpp:4474: > IsFormal=TRUE  IsMoobe=FALSE.
165812386 (0328) - winsat\main.cpp:4585: Watch dog system enabled
165812386 (0328) - winsat\main.cpp:4600: Main watch dog timer set to 600.0 seconds
165812994 (0328) - winsat\main.cpp:2505: > DWM not running.
165812994 (0328) - winsat\main.cpp:2470: > EMD service will be restored on exit.
165813493 (0328) - winsat\syspowertools.cpp:0983: > Read the active power scheme as '381b4222-f694-41f0-9685-ff5bb260df2e'
165813493 (0328) - winsat\main.cpp:2793: > power policy saved.
165813618 (0328) - winsat\syspowertools.cpp:1015: > Set the active power scheme to 8c5e7fda-e8bf-4a96-9a85-a6e23a8c635c'
165813618 (0328) - winsat\main.cpp:2814: > power policy set to maximum.
165814429 (0328) - winsat\logging.cpp:1763: ERROR: pahse enter/leave imballance
165814429 (0328) - winsat\main.cpp:0948: > IsOfficial=TRUE  IsFormal=TRUE  IsMoobe=FALSE  RanOverTs=FALSE  RanOnbatteries=FALSE
165814429 (0328) - winsat\main.cpp:1775: > Run Assessment features
165814897 (0328) - winsat\main.cpp:1775: > Run Assessment dwm -aname DWM -time 10 -fbc 10 -disp off -normalw 12 -width 1280 -height 1024 -winwidth C(1144) -winheight C(915) -rendertotex 6 -rtdelta 3 -nolock
165828345 (0328) - winsat\processresults.cpp:4018: > Wrote video memory bandwidth to the registry 3811840
165828345 (0328) - winsat\main.cpp:2037: > DWM Assessment results processing SUCCESS
165828345 (0328) - winsat\main.cpp:1775: > Run Assessment d3d -aname Batch -time 5 -fbc 10 -disp off -animate 10 -width 1280 -height 1024 -totalobj 300 -batchcnt C(10) -objs C(26) -rendertotex 6 -rtdelta 3 -texpobj C(1)
165835490 (0328) - winsat\main.cpp:1775: > Run Assessment d3d -aname Alpha -time 5 -fbc 10 -disp off -animate 10 -width 1280 -height 1024 -totalobj 300 -batchcnt C(75) -objs C(26) -rendertotex 6 -rtdelta 3 -texpobj C(1)
165842556 (0328) - winsat\main.cpp:1775: > Run Assessment d3d -aname Tex -time 5 -fbc 10 -disp off -animate 10 -width 1280 -height 1024 -totalobj 500 -batchcnt C(125) -objs C(20) -noalpha -texshader -totaltex 10 -texpobj C(4) -rendertotex 6 -rtdelta 3
165851261 (0328) - winsat\main.cpp:1775: > Run Assessment d3d -aname ALU -time 5 -fbc 10 -disp off -animate 10 -width 1280 -height 1024 -totalobj 500 -batchcnt C(125) -objs C(20) -noalpha -alushader -totaltex 10 -texpobj C(1) -rendertotex 6 -rtdelta 3
165860340 (0328) - winsat\main.cpp:1775: > Run Assessment d3d -dx10  -aname Batch -time 5 -fbc 10 -disp off -animate 10 -width 1280 -height 1024 -totalobj 300 -batchcnt C(10) -objs C(26) -rendertotex 6 -rtdelta 3 -texpobj C(1)
165867641 (0328) - winsat\main.cpp:1775: > Run Assessment d3d -dx10  -aname Alpha -time 5 -fbc 10 -disp off -animate 10 -width 1280 -height 1024 -totalobj 300 -batchcnt C(75) -objs C(26) -rendertotex 6 -rtdelta 3 -texpobj C(1)
165874802 (0328) - winsat\main.cpp:1775: > Run Assessment d3d -dx10  -aname Tex -time 5 -fbc 10 -disp off -animate 10 -width 1280 -height 1024 -totalobj 500 -batchcnt C(125) -objs C(20) -noalpha -texshader -totaltex 10 -texpobj C(4) -rendertotex 6 -rtdelta 3
165905986 (0328) - winsat\main.cpp:1775: > Run Assessment d3d -dx10  -aname ALU -time 5 -fbc 10 -disp off -animate 10 -width 1280 -height 1024 -totalobj 500 -batchcnt C(125) -objs C(20) -noalpha -alushader -totaltex 10 -texpobj C(1) -rendertotex 6 -rtdelta 3
165981101 (0328) - winsat\main.cpp:1775: > Run Assessment d3d -dx10  -aname GeomF4 -time 7 -fbc 10 -disp off -animate 10 -width 1280 -height 1024 -totalobj 150;200;241 -batchcnt C(50);C(200);C(300) -objs C(12);C(26);C(45) -noalpha -geomf4shader -texpobj C(0) -rendertotex 6 -rtdelta 3 -tierframes 60 -tiertime 1
165992068 (0328) - winsat\main.cpp:1775: > Run Assessment d3d -dx10  -aname GeomV8 -time 7 -fbc 10 -disp off -animate 10 -width 1280 -height 1024 -totalobj 75;100;120 -batchcnt C(25);C(100);C(150) -objs C(8);C(17);C(29) -noalpha -geomv8shader -texpobj C(0) -rendertotex 6 -rtdelta 3 -tierframes 60 -tiertime 1
166001459 (0328) - winsat\main.cpp:1775: > Run Assessment d3d -dx10  -aname CBuffer -time 5 -fbc 10 -disp off -animate 10 -width 1280 -height 1024 -totalobj 75 -batchcnt C(25) -objs C(8) -rendertotex 6 -rtdelta 3 -texpobj C(1) -cbuffershader -cbufa 2 -cbuff 5 -cbufp 6
166008198 (0328) - winsat\main.cpp:1775: > Run Assessment mfmedia -input C:\Windows\Performance\WinSAT\winsat.wmv -nopmp
166010647 (0328) - winsat\main.cpp:1775: > Run Assessment mediaex -input C:\Windows\Performance\WinSAT\Clip_1080_5sec_MPEG2_HD_15mbps.mpg -dshow -video offscreen -audio mute -width 100%m -height 100%m -constrain -savereg -autoprofname -expfrmmin 270 -expfrmmax 300 -overrideframetype int2fps
166018245 (0328) - winsat\main.cpp:1775: > Run Assessment mediaex -input C:\Windows\Performance\WinSAT\Clip_1080_5sec_VC1_15mbps.wmv -video offscreen -audio mute -width 100%m -height 100%m -constrain -savereg -autoprofname -expfrmmin 135 -expfrmmax 150 -overrideframetype prog
166025280 (0328) - winsat\main.cpp:1775: > Run Assessment mediaex -input C:\Windows\Performance\WinSAT\Clip_480i_5sec_6mbps_new.mpg -dshow -video offscreen -audio mute -width 100%m -height 100%m -constrain -savereg -autoprofname -expfrmmin 270 -expfrmmax 300 -overrideframetype int2fps
166032706 (0328) - winsat\main.cpp:1775: > Run Assessment mediaex -input C:\Windows\Performance\WinSAT\Clip_480p_5sec_6mbps_new.mpg -dshow -video offscreen -audio mute -width 100%m -height 100%m -constrain -savereg -autoprofname -expfrmmin 135 -expfrmmax 150 -overrideframetype prog
166040116 (0328) - winsat\main.cpp:1775: > Run Assessment mediaex -input C:\Windows\Performance\WinSAT\Clip_1080_5sec_10mbps_h264.mp4 -video offscreen -audio mute -width 100%m -height 100%m -constrain -savereg -autoprofname -expfrmmin 135 -expfrmmax 150 -overrideframetype prog
166047370 (0328) - winsat\main.cpp:1775: > Run Assessment mediaex -input C:\Windows\Performance\WinSAT\Clip_480_5sec_6mbps_h264.mp4 -video offscreen -audio mute -width 100%m -height 100%m -constrain -savereg -autoprofname -expfrmmin 270 -expfrmmax 300 -overrideframetype int2fps
166054359 (0328) - winsat\main.cpp:1775: > Run Assessment media -input C:\Windows\Performance\WinSAT\winsatencode.wmv -encode C:\Windows\Performance\WinSAT\winsat.prx
166059788 (0328) - winsat\main.cpp:1775: > Run Assessment moobego
166059788 (0328) - winsat\main.cpp:1775: > Run Assessment cpu -encryption -up
166062892 (0328) - winsat\main.cpp:1775: > Run Assessment cpu -compression -up
166073017 (0328) - winsat\main.cpp:1775: > Run Assessment cpu -encryption2 -up
166076059 (0328) - winsat\main.cpp:1775: > Run Assessment cpu -compression2 -up
166086090 (0328) - winsat\main.cpp:1775: > Run Assessment cpu -encryption
166089334 (0328) - winsat\main.cpp:1775: > Run Assessment cpu -compression
166099646 (0328) - winsat\main.cpp:1775: > Run Assessment cpu -encryption2
166102813 (0328) - winsat\main.cpp:1775: > Run Assessment cpu -compression2
166113047 (0328) - winsat\main.cpp:1775: > Run Assessment mem
166118273 (0328) - winsat\main.cpp:1775: > Run Assessment disk -seq -read -n 0
166118288 (0328) - storage\diskprof.cpp:0283: Error: Failed to properly assess the disk.
The parameter is incorrect.
166118288 (0328) - winsat\main.cpp:1890: ERROR: Could not start assessment.
166118288 (0328) - winsat\processresults.cpp:4018: > Wrote video memory bandwidth to the registry 3811840
166118335 (0328) - winsat\processresults.cpp:0962: > Wrote cpu expression compression score to the registry 172
166118335 (0328) - winsat\processresults.cpp:1004: Total physical mem available to the OS : 7.96 GB (8,553,418,752 bytes)
166118335 (0328) - winsat\processresults.cpp:1253: Skipping StdDefPlayback limit check.
166118335 (0328) - winsat\processresults.cpp:1265: Skipping StdDefPlayback limit check.
166118335 (0328) - winsat\processresults.cpp:1480: > Wrote disk score to the registry 0
166118538 (0328) - winsat\syspowertools.cpp:1015: > Set the active power scheme to 381b4222-f694-41f0-9685-ff5bb260df2e'
166118538 (0328) - winsat\main.cpp:2855: > Power state restored.
166118538 (0328) - winsat\main.cpp:2870: > Successfully reenabled EMD.
166118553 (0328) - winsat\main.cpp:2899: INFO: DwmpRestartComposition() did not return OK!
166118553 (0328) - winsat\watchdog.cpp:0311: Watch dog system shutdown
166118553 (0328) - winsat\main.cpp:4909: > exit value = 1.
 

Question Info


Last updated August 23, 2019 Views 28,204 Applies to:
Answer
Answer

Hi,

Did you make any changes on the computer before the problem started?

Try the steps listed below:

Step 1: Run Disk checking on your computer to check for errors such as lost sectors, bad sectors and corruption.

Follow these steps:
a. Click on Start and then click on All programs.
b. Now click on Accessories.
c. Right click on the Command Prompt and then select “Run as Administrator”.
d. Enter the following command and press enter.
chkdsk /f /r

Refer:
http://windows.microsoft.com/en-us/windows7/Check-a-drive-for-errors

Step 2: Perform a System File Checker (SFC) scan. SFC will make Windows replace corrupt or missing system files on your computer.
a. Click Start, click All Programs, click Accessories, right-click Command Prompt, and select Run as Administrator.
b. Click Continue or supply Administrator credentials if prompted.
c. In the Command Prompt window type the following, and press Enter:
sfc /scannow

Refer this KB article for more information:
http://support.microsoft.com/kb/929833  


Regards,
Afzal Taher - Microsoft Support.
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Microsoft Answers Feedback Forum and let us know what you think.

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