Windows Backup Error 0x80070422

Windows 7 Ultimate (formerly Vista). Backup Services verified as active but still fails. how can I verify enabled B/U devices? I actually want to image B/U to another drive within my Homegroup.

Thanks
 

Question Info


Last updated April 9, 2019 Views 9,782 Applies to:
Answer
Answer

Hi Cibarger1101001,

0x80070422 is ERROR_SERVICE_DISABLED. The Volume Shadow Copy service seems to be disabled.

Check if you have missed any of the steps below and crosscheck with the following services.

1.  Click Start and type Services and hit Enter.

2.  Make sure these services are set accordingly:

3.  Right click the services and click Properties.

      i. Volume Shadow Copy (VSS) - "Manual"

     ii. Microsoft Software Shadow Copy Provider (SWPRV) - "Manual"

    iii. Remote Procedure Call (RPCSS) - "Automatic"

    iv. COM+ Event System (eventsystem) - "Manual" & "Automatic"

     v. System Event Notification Service (sens) - "Automatic"

    vi. Windows Backup – “Manual”

4. Reboot computer and check.

Check the links for additional information:

Back up your files: http://windows.microsoft.com/en-US/windows7/Back-up-your-files

Back up and restore: frequently asked questions: http://windows.microsoft.com/en-US/windows7/Back-up-and-restore-frequently-asked-questions

Set up or change automatic backup settings: http://windows.microsoft.com/en-US/windows7/Set-up-or-change-automatic-backup-settings

Back up your programs, system settings, and files: http://windows.microsoft.com/en-US/windows7/Back-up-your-programs-system-settings-and-files

I would also suggest that temporarily disable the security software on the computer and run the backup again. Ensure to enable the security software back.

 




Thanks and Regards:
Swathi B - Microsoft Support.

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