Windows 7 upgrade BSOD after upgrading from Vista

Four weeks ago I finally did the upgrade to Windows 7 from Vista provided with the laptop I bought last spring. The only activity since, other than my email checking and facebooking, has been the Windows automatic updates. 

Yesterday morning my laptop prompted me to restart in order to complete one of these automatic updates, which I did, then directly went to work. Returning home from work I turned on my laptop and as soon as Windows accepted my password it would immediatly pop up a Blue Screen stating that a problem was detecting  and windows was shutdown to prevetn damage to my computer.

I tried starting in Safe Mode and the same blue screen error. It ran all the tests on memory and harddrive, same blue screen error.

What was the update? How do I get my laptop to function again if I can't even start it in safe mode? And how do I turn off these automatic updates that have turned my pc life upside down?

Thanks.

 

Question Info


Last updated March 15, 2018 Views 534 Applies to:
Answer
Answer

Hi Notapro,

 

There are several reasons for a blue screen to occur.

 

First I would suggest that you try to boot into “Disable automatic restart” after which it would provide you the blue screen with the complete details and post back

Advanced startup options (including safe mode)

http://windows.microsoft.com/en-US/windows7/Advanced-startup-options-including-safe-mode

Resolving stop (blue screen) errors in Windows 7

http://windows.microsoft.com/en-us/windows7/Resolving-stop-blue-screen-errors-in-Windows-7

 

Hope this helps!

Halima S   - Microsoft Support.

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