Windows 7 Spinning Blue Circle on portions of desktop

At times, part of my Win 7 64-bit desktop will freeze, showing the spinning blue circle busy icon. Clicking on the program shortcuts in that area does nothing. If I move the cursor to other parts of the desktop, the normal cursor appears, and the program shortcuts work. I've seen on this and other forums attempts to deal with this or similar issues using "guess work" suggestions, such as running malware scans or perhaps system scan. I'd like to know if someone actually knows what causes this specific problem.
 

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Last updated September 5, 2019 Views 34,206 Applies to:

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Hi,

 

You may configure the computer to clean boot state and check if any of the third party service is causing the issue. To configure the computer to clean boot follow the link given below.

How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

http://support.microsoft.com/kb/929135

 

Note: After you have finished installation, follow step 7 in the article to boot to normal startup.


Hope this information is helpful.

Amrita M

Microsoft Answers Support Engineer
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From your response, Amrita, I assume that you don't know the answer to the question I asked. Chances are, if I reboot, even a regular reboot, the problem will be gone, only to reappear, most likely, another time. It would, most likely, take me a couple of months to do reboots and add various programs back into the mix, then wait for days to see if the problem occurs. The approach you suggest simply is not practical. I use a large number of programs, and all my programs, with the possible exception of Internet Explorer, seem to work fine. (Since IE is a Microsoft product, it's not surprizing that it has problems.) I keep six or seven jobs going all the time, in various states of completeness, so my PC stays on most of the time. Rebooting takes too long and is a serious impediment to the way I work. Is there anyone at Microsoft who actually understands how these machines work? I mean, what would cause a part of the desktop to just quit working while other parts continue to work? I'm looking for an explanation that might go something like this: the visible desktop is just a part of video memory populated with icons and associated mouse triggers. At times, this memory is saved temporarily to disk. If the PC remains on for a length of time, it's possible for this data to get corrupted. This might happen due to ........

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I had this same issue but after closing Itunes through task manager, the spinning circle was gone.

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When you say part of the Desktop freezes with the spinning blue circle , is it on the Internet Explorer window only? 

This is usually an indication of a application hang. It therefore usually only effects the window of that application.

What causes it is not easiliy determined given the vast possible combinations of both software and hardware that any individual computer is comprised of.

Microsoft Community Contributor (MCC) 2011

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It's 2012 and I have been having the same problem. New windows 7 64 bit computer and have had virus protection on it since day one. I went to my task manager and started elimiinating one process after another as their were no applications running. My little blue spinning cursor circle would spin intermittantly and it was driving me buggy.

 

Ok I cam on rundll 32 exe and wondered what the heck was that for on my 64 bit machine. There were two processes with essentially same name and little reading I did says that's not unusual. After deleting them both my spinning circle problem has gone away. Now I'm just waiting to see what I might have "messed up". If I don't need that process and it is the source of my spinning circle then how can I stop it from initiating each time I boot up?

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I have to agree with RevGilm above. I bought a new Samsung high performance (Interl Core 17) labtop last April with Window 7 and IE 9. I use Google about 80+ times a day. About 10% of the time, when I open the Google page there is no problem, but after I type in my query and hit enter, I get the spinning blue circle and IE freezes. I have not seen this problem before.

 

I don't do games, just normal MS Office and Adobe applications, with McAfee security. No doubt there is some solution out there, but this was the first page that poped up when I googled the question. The proposed answer from Amrita is not very helpful to me.  I have no idea what "clean boot state" is and how I would know I had the state even if I could obtain it.

 

I'll keep looking for answers, but it is an irritation.

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I have the blue front-loader spinning at nearly every click, plus hesitation mid-typing, often.  I was hoping to find a solution here.  I don't do games either.  I do not know what the deal is.  I do not know if there is anyone the Microsoft hires to Monitor this site.  I tried to "degragment" but only the "Administrator" is allowed.  I do not know who that could be.  I am just trying things I google up.  But it seems computer technology is taking steps backward.  Is this in service of marketing?  I do not know.  My only solution is to start saving money for a switch, while waiting for an answer here.

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At times, part of my Win 7 64-bit desktop will freeze, showing the spinning blue circle busy icon. Clicking on the program shortcuts in that area does nothing. If I move the cursor to other parts of the desktop, the normal cursor appears, and the program shortcuts work. I've seen on this and other forums attempts to deal with this or similar issues using "guess work" suggestions, such as running malware scans or perhaps system scan. I'd like to know if someone actually knows what causes this specific problem.

I have been blaming MS for months now.  In that time, I tried every possible method I could find to solve the VERY annoying problem.  I have a wireless Logitec keyboard and mouse and because the mouse cursor was stopping, I finally received a new wireless USB device. WOW.  No more blue spinning circles, no more stoppages, no more having to reboot.  What a difference.  Hope this helps someone.  I had had the wireless combo for 9 months and it has acted up nearly the entire time.

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It's not just IE.  I use Firefox and this happens at least once a day also!  The circle spins and I can't do anything -- not even to stop processes (CTRL-ALT-DEL) and I have to turn the computer off manually.  I just got a new moust (not wireless).  Maybe it's the mouse....

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I was having the same problem and came across a website saying if you don't use iTunes or any apple products, to uninstall them.  Worked like a charm.  No more blue circle and computer stopped acting up.  I only did this an hour ago, so if the problem returns, I'll post it.  So far, so good.

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