Question
6434 views

Windows 7 freezes during large file operations with SATA HDD

Adrien_G asked on

Hello,

I have been having problems with one of my hard drives for a long time (since Windows 7 RTM) and I have been waiting for a solution to pop up on the web, but I figured I should finally ask for help.

Here are my system specs,

Windows 7 Professional 64-bit

PSU: Corsair 650W (650tx)

Mobo: ASUS M2N-SLI Deluxe AM2 NVIDIA nForce 570 (BIOS upgraded to 1701)

CPU: AMD Phenom 9850

RAM: 4x1GB OCZ DDR2 PC2-6400 PLATINUM REV2

Graphics: EVGA NVIDIA 8800 GTX

HDDs:

 OCZ Vertex 2 120GB (OCZ-VERT EX2)

 Seagate Barracuda 7200.10 500GB (ST3500630AS) --> Boot drive (for now)

 Samsung Spinpoint F1 750GB (HD753LJ) ***PROBLEM DRIVE

 Western Digital Caviar Green 2TB (WD20EARS)

 

During large file operations (copying/pasting, moving) to/from the problem HDD, the system locks up. Sometimes it recovers during the transfer after waiting several minutes if I am moving only files. However, if I am moving folders (with many small files or a few large files) then it is guaranteed to lock up and can take 10 minutes simply to cancel the transferif possible at all. After cancelling the folder transfer, the system is completely unusable (major lag) and does not complete a successful system shut down (I've waited at the "shut down" screen for 30 minutes).

A soft reboot after the system locks up (or becomes extremely laggy) will yield the Samsung HDD being dropped from the BIOS and Windows will stall at the splash screen. Hard power cycling will have the Samsung HDD reappear in the BIOS and Window will load without any problems.

A similar problem also occurs when a computer on the LAN (gigabit ethernet) attempts to download shared data on the drive.

I have my system dual booting Windows 7 Prof 64-bit and Windows XP Prof 32-bit. When I am in Windows XP the Samsung HDD works perfectly normal, file transfers and all. (I've been booting into XP to backup files and then booting back into 7 *sigh*) However, with the new SSD, I want to drop my dependence on XP and clean install only Win7 without risking locking up my system while accessing the drive, which could cause errors.

I've checked for errors and bad sectors on the Samsung HDD, and it is in perfect condition. My BIOS is up to date. I even installed KB976972 in case it was somehow related (closest thing I could find in the knowledge base). But the problem still persists. Also for reference, click here to read another case of what seems to be the exact same problem (the problem was not solved in the forum).

Thank you for taking the time to read this.

7 people had this question

Abuse history


The answered status icon Answer
Adrien_G replied on

Technically the problem isn't solved (problem in nForce SATA), but it has been circumvented (JMicron SATA instead) and that's good enough for me.
Be the first person to mark this helpful

Abuse history


progress