Windows 7 explorer.exe keeps crashing with the following report in the event log:
Faulting application name: Explorer.EXE, version: 6.1.7600.16404, time stamp: 0x4a765076
Faulting module name: ntdll.dll, version: 6.1.7600.16385, time stamp: 0x4a5bdadb
Exception code: 0xc0000374
Fault offset: 0x000c283b
Faulting process id: 0xf20
Faulting application start time: 0x01ca74f76542bfc4
Faulting application path: C:\Windows\Explorer.EXE
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: b41f5c6a-e0ea-11de-915e-001f1656abe5
It seems to happen most often when I look at folders containing media files - .mod, .mpg files - but is not restricted to these.
It also seems totally random... sometimes I can browse the folders for quite a while; other times, it crashes and restarts as soon as I open a folder.
I've reinstalled Windows 7 and it has happened again almost straight away. I've only installed Office 2007.
I've run sfc /scannow command line app and have checked the drive with onecare and another virus app but had no luck yet.
Does anyone know of any other possible fixes or if this is a known bug that'll be looked at soon?
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Windows 7 explorer.exe keeps crashing - ntdll.dll fault
Question Info
Last updated November 12, 2020 Views 89,544 Applies to: