jswigart345

Windows 7 computer restarts automatically after shutdown

I recently built a new PC running W7 (64). When I shut it down, it appears to shut down properly, but a few seconds after it shuts down, it restarts itself. In addition, if I put it to sleep it appears to go to sleep properly, but when I return to the computer, the fans will be running on high/max speed and I will have to hold the power button down to get this to stop - but then, if I press the power button a second time, it appears to exit sleep properly. I have not had any problems or crashes while using the computer - so the problem seems to be confined to an inability to shut down / sleep. Any help would be appreciated.

This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread.

Question Info

Last updated July 22, 2019 Views 319,471 Applies to:

Answer

cavehermitt

I had the same problem, this is what I did and it works fine now.... very easy to do. Carefull when your in the Registry.

Laura

Try this: Press (Windows Key)+R and type in regedit and hit enter. Locate the following key:

Location: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon

Double Click on "PowerdownAfterShutdown"

Then,
Change it to "0" if it is "1" OR
Change it to "1" if it is "0".

And hit Enter.

Then restart the computer and after it restarts try to shutdown again. Hopefully this will work for you. :)

***If this doesn't work make sure you change the value in regedit back to what it was originally***

Thanks to Brandon Ouellette as I took his advice!!

194 people were helped by this reply

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Answer

Nathan Bracken

Hi,

Do you get any error message?

1) Press WIN + R to open a Run window.

2) Type in eventvwr in the run box.

3) Find these error and double click to open the Event Properties.

4) Click Copy and post in this thread.

Meanwhile, I would like to share the following websites with you.

EVENTID.NET

http://www.eventid.net/display.asp?eventid=7001&source

Note: Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

You can search your Error ID in this website, and find solutions to your error according to the source name.

Moreover, by comparing these three error ID, I suspect that your issue is properly caused by Service Control Manager. Therefore, I would like to share a technical material with you too.

Event ID 7001 — Service Start Operations
http://technet.microsoft.com/en-us/library/dd349438(WS.10).aspx

Perform an online virus scan because this may happen if your computer is infected with virus in the link given below
http://onecare.live.com/site/en-us/default.htm

cheers!

Nathan Bracken

Get away from Apple

61 people were helped by this reply