Why did "Sweetpacks" appear on my computer?

"start.sweetpacks.com"  automatically comes up when I log on to my computer.

Question Info

Last updated October 25, 2018 Views 9,364 Applies to:

1. Do you receive any error message on the computer?
2. Which web browser are you using?
3. Did you make any changes on the computer prior to the issue?

Method 1:
Step 1: Check if the issue occur in safe mode with networking.

Advanced startup options (including safe mode)


Step 2:If the issue doesn't occur in safe mode with networking then you may perform a clean boot and check.
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
Note: After troubleshooting, make sure to put the computer to start as usual as mentioned in Step 3 in the Knowledge Base article.

Method 2:

You may run a Microsoft safety scanner to make sure computer is free from virus infection:
If you run the virus scan the program that is infected with virus will get deleted. So yo
u have to reinstall the program. Also if the files and folders are affected with virus then they might even get deleted

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