"utility.exe - Application Error." "The application was unable to start correctly $0xc0150002$. Click OK to close the application."

I purchased a "lenovo G570" with Microsoft Windows 7 I am getting the above error message what may I do to solve this problem.
You may respond to *** Email address is removed for privacy *** my email account thank you Perle Beamon 
Answer
Answer
Hi Perle,

To help you with this issue, we need more information. Please answer the following questions.
1.    Have you made any recent changes to your computer?
2.   
Which antivirus application are you using?

Let's try the following steps and check if it fixes the issue.

Method 1: Let’s place the computer in clean boot and check if you get the error.

Clean boot will help us identify if any third party applications or start up items are causing the issue.

To do this, follow steps from this link:

http://support.microsoft.com/kb/929135

Note: After checking the functionality in clean boot, follow the suggestions under “How to reset the computer to start as usual after troubleshooting with clean boot”.


If the above method does not work, go to next method.


Method 2: I would suggest you to uninstall Power Manager tool and check.

Refer this link to uninstall the program:

http://windows.microsoft.com/en-us/windows7/uninstall-or-change-a-program


To install Power Manager tool, refer to this link:
http://support.lenovo.com/en_IN/downloads/detail.page?&LegacyDocID=MIGR-70601  


If you have any further queries, or if this issue persists, reply here and we will be glad to help you.


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Question Info


Last updated July 11, 2019 Views 1,904 Applies to: