Runtime errors when PC starts after upgrades

I get 2 runtime errors when my PC starts after my upgrade from Win Vista to Win 7 64 Pro.  They are 217 at 0043C5E4 and 217 at 00435962.  I do not have any problems yet in using Win 7 but worry about these causing problems later.  How do I get rid of them.  Clicking ok makes them go away for now.
 

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Last updated March 15, 2018 Views 521 Applies to:
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Answer

Hi Erda,

A runtime error is a software or hardware problem that prevents a program from working correctly. Runtime errors might cause you to lose information in the file you're working on, cause errors in the file (corrupt the file) so you can't work with it, or prevent you from using a feature. Unlike stop errors, runtime errors don't typically cause Windows or a program to stop working.

Method 1:
Let’s put the computer in a clean boot state and check if you come across the error.
a. Putting your system in clean boot state helps in identifying if any third party applications or startup items are causing the issue. If yes, you may have to contact the program manufacturer for any updates or uninstall and re-install the program.

b. Refer the following Microsoft KB article for more information on how to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7:

How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7?
http://support.microsoft.com/kb/929135

Note: After troubleshooting, make sure to put the computer to start as usual as mentioned in Step 7 in the above KB article.
Method 2:
If you still come across the issue, you may follow the steps provided in the below article:
What is a runtime error?
http://windows.microsoft.com/en-US/windows7/What-is-a-runtime-error
Hope this helps.
Regards,
Manasa P – Microsoft Support.

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