Remove the TrojanDownloader:Win32/Adload.DA virus from your PC
I'm using Windows 7 Ultimate x64, with Norton 360 v5.0. Windows as well as Norton is updated daily. But I get this message, titled "Remove the TrojanDownloader:Win32/Adload.DA virus from your PC", with "Windows has detected , a known virus, on your computer."
in Action Center. I scanned with Microsoft Safety Scanner as mentioned in the action details, tried MalwareBytes, apart from Norton 360, but none of them detected any malware. I also do not experience any of the symptoms mentioned in http://www.microsoft.com/security/portal/threat/encyclopedia/entry.aspx?Name=TrojanDownloader%3aWin32%2fAdload.DA (like
the folder/files with name opencap can't be found). And moreover, does Windows detect virus/malware by itself? Any solutions for the message?
How do I find whether I have a rogue antivirus? Because, I installed Norton 360 only and no other antivirus software before. Further, whenever any program crashes (because of some internal problem with the program itself), Action Center generates a report
and states that the crash is because of this malware. So is Windows itself generating fake virus alert or is it due to Norton 360? Also , the alert is displayed sometimes and sometimes "No current issues is detected" is displayed. But whenever the alert is
displayed, it is not of high priority (no red cross image is displayed).
You are giving conflicting statements on this issue. You previously stated that you were not experiencing any malware symptoms but you are now saying you have experienced crashes that have been flagged by action center as being caused by this phantom malware.
If the scans are coming up clean, i would suspect that these are erroneous alerts and sometimes the solution might be to unregister the file WMIUTILS.DLL, and after rebooting, re-register the file and reboot again and check to see if these alerts stop popping
Take time to let us know if the suggestion worked...or not.
The crash is very rare, hardly once in a month, that too is not a part of Windows component. It usually occurs with Flash Player update or any program designed for Windows XP or older versions only. Except these, the PC works without any issue.
When these kinds of issues occur, the action center notification is displayed for one day to at most five days. After that, "No current issues detected" is displayed.