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recurrent unexpected shutdown:of Windows 7

Windows 7  unexpectedly shuts down, shortly after startup, sometimes three times a day, sometimes once in 4 days, if it runs for 5 mins. it will not shut down untill at least the next startup ! , has been doing this since installation ( about a mont ago ), the last bugcheck message from the action centre reads:

Problem: Windows Stopped working  24/07/2011 5:06pm

Description
The computer has rebooted from a bugcheck.  The bugcheck was: 0x0000008e (0xc0000046, 0x83488990, 0xb47a71d8, 0x00000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 072411-26676-01.

Windows shut down unexpectedly    24/07/2011 5:07pm

I have since turned off the error monitoring to see if this makes any difference ( have done this out of sheer frustration ! ), have already tried disabling various non critical startup entries, am using the latest manufacturer drivers for windows 7.

I have windows XP installed on another hard drive ( dual boot ), no problems, so does not seem to be hardware related.

System Hardware incudes: Gigabyte GA-870A-UD3 mainboard, AMD Phenom II x6 1055T 2.8GHz Processor, 4Gb Kingston, or Corsair. 

Answer
Answer

You can now go ahead and install the driver.

It may be preferable to use the one from Leadtek but the one offered by Windows Update may be the same as a basic driver from Leadtek.

If you don't install the WinFast PVR2 software then the ULCDRHlp.sys should not get active.

But did you want to use the WinFast PVR2 software?

Also, can you check that the optical drives are showing up OK in the Device Manager.

 

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Question Info


Last updated January 11, 2020 Views 7,753 Applies to: