Qt5Gui.dll

I get a pop up notice from AgentMonitor.exe that reads

The program can't start because Qt5Gui.dll is missing from your computer. Try reinstalling the program to fix this problem.

How does one find and reinstall Qt5Gui.dll or is it actually telling me to reinstall AgentMonitor.exe?

How does Qt5Gui.dll goes missing in the first place?

Any help/ guidance would be appreciated!!

Thank you.

 

Question Info


Last updated June 17, 2019 Views 13,892 Applies to:
Hi,

Are you running something from VTech Electronics North America? Possibly VtechKids.
If so contact them for support and possible updates to the program. If no newer is|
available then reinstall the current version. If you were running it and no longer need
it uninstall it with Revo Uninstaller - Free

Revo Uninstaller - Free
http://www.revouninstaller.com/revo_uninstaller_free_download.html

============================

If not then there may be malware involved.

Once you are sure you are clean and have run the cleanup listed above :

To remove the error message - Its probably being called for in your startup group.

How to troubleshoot a problem by performing a clean boot in Windows Vista or
Windows 7
http://support.microsoft.com/kb/929135

How to Change, Add, or Remove Startup Programs in Windows 7
http://www.sevenforums.com/tutorials/1401-startup-programs-change.html

Autoruns - Free - See what programs are configured to startup automatically when your
system boots and you login. Autoruns also shows you the full list of Registry and file
locations where applications can configure auto-start settings.
http://technet.microsoft.com/en-us/sysinternals/bb963902.aspx

Hope this helps.
--------------------------------------------------------------------------------------------
Rob Brown - Microsoft MVP <- profile - Windows Experience : Bicycle - Mark Twain said it right.



Rob Brown - Microsoft MVP - Windows and Devices for IT 2010 - current
Windows Insider MVP 2016 - current

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Hi,

That is probably the result of malware so do an extremely thorough check and when the
system is clean see the next message to remove that error.

If you need to check for malware here are my recommendations - these will allow you to do a thorough check and removal without ending up with a load of spyware programs running resident which can cause as many issues as the malware and maybe harder to detect as the cause.

No one program can be relied upon to detect and remove all malware. Added that often easy to detect malware is often accompanied by a much harder to detect and remove payload. So its better to be overly thorough now than to pay the high price later. Check with these to an extreme overkill point and then run the cleanup only when you are very sure the system is clean.

These can be done in Safe Mode - repeatedly tap F8 as you boot however you should also run them in regular Windows when you can.

TDSSKiller.exe. - Download to the Desktop - then go to it and Right Click on it - RUN AS ADMIN it will show any infections in the report after running - if it will not run change the name from tdsskiller.exe to tdsskiller.com. Whether it finds anything or not does not mean you should not check with the other methods below.
http://support.kaspersky.com/viruses/solutions?qid=208280684

Download malwarebytes and scan with it, run MRT, and use the on-line scanners and other methods.

Download - SAVE - go to where you put it - Right Click on it - RUN AS ADMIN

Malwarebytes - free
http://www.malwarebytes.org/products/malwarebytes_free

SuperAntiSpyware Portable Scanner - Free
http://www.superantispyware.com/portablescanner.html?tag=SAS_HOMEPAGE

AdwCleaner
http://www.bleepingcomputer.com/download/adwcleaner/

Run the Microsoft Malicious Removal Tool

Start - type in Search box -> MRT  find at top of list - Right Click on it - RUN AS ADMIN.

You should be getting this tool and its updates via Windows Updates - if needed you can
download it here.

Download - SAVE - go to where you put it - Right Click on it - RUN AS ADMIN
(Then run MRT as above.)

Microsoft Malicious Removal Tool - 32 bit
http://www.microsoft.com/downloads/details.aspx?FamilyID=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en

Microsoft Malicious Removal Tool - 64 bit
http://www.microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495E-94E7-6349F4EFFC74&displaylang=en


Try the trial version of Hitman Pro :

Hitman Pro is a second opinion scanner, designed to rescue your computer from malware
(viruses, trojans, rootkits, etc.) that have infected your computer despite all the security
measures you have taken (such as anti virus software, firewalls, etc.).
http://www.surfright.nl/en/hitmanpro

--------------------------------------------------------

If needed here are some online free scanners to help

Microsoft Safety Scanner
http://www.microsoft.com/security/scanner/en-us/default.aspx

Eset on-line scanner
http://www.eset.com/onlinescan/

Kaspersky on-line scanner
http://www.kaspersky.com/virusscanner

Other Free online scans
http://www.google.com/search?hl=en&source=hp&q=antivirus+free+online+scan&aq=f&oq=&aqi=g1

--------------------------------------------------------

After removing any malware :

Also do these to cleanup general corruption and repair/replace damaged/missing
system files.


Start - type this in Search Box ->  COMMAND   find at top and RIGHT CLICK  -  RUN AS ADMIN

Enter this at the prompt - sfc /scannow

How to Repair Windows 7 System Files with System File Checker
http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
generates in Windows Vista cbs.log
http://support.microsoft.com/kb/928228


Also run CheckDisk so we can rule out corruption as much as possible.

How to Run Disk Check in Windows 7
http://www.sevenforums.com/tutorials/433-disk-check.html

======================================

If needed AFTER you are sure the machine is clean of all malware.

How to Do a Repair Install to Fix Windows 7
http://www.sevenforums.com/tutorials/3413-repair-install.html


Hope this helps.

Rob Brown - Microsoft MVP <- profile - Windows Experience : Bicycle - Mark Twain said it right.

Rob Brown - Microsoft MVP - Windows and Devices for IT 2010 - current
Windows Insider MVP 2016 - current

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Thank you very much. I haven't been able to try any of this as yet. because the screen goes dark before I'm able to get started. then I have to shutdown and restart.

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the following pop up keeps appearing after log on

i delete, it goes and then reappears

libsqlite3ccdll

how can i remove it.

thank you

howard crook

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I having a problem with this program Qt5Gui.dll ,popup all the time , it telling reinstalling

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