Protect Yourself From Tech Support Scams
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July 29, 2020
Protect Yourself From Tech Support Scams
Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary
technical support services. You can help protect yourself from scammers by verifying that the contact is a
Microsoft Agent or
Microsoft Employee and that the phone number is an
official
Microsoft global customer service number.
I have several programs that seems to be in some conflict with kernelbase.dll. They crash the moment I start them and kernelbase.dll is the fault module.
I've tried installing windows twice but the problem persist.
I've tried running in 'clean boot'.
I've tried 'Windows Resource Protection'
I've tried running the program in different compatability states.
I guess you have answered it yourself. User Profile corruption.
Log in as a different User. rename the problem profile. Log in as the original user again. A new profile will get created. If the crash is gone, copy your over your user data from the corrupted one.
If it does not solve the issue. Repeat steps with default folder too. This is the template profile, when creating new profiles.
regards
Martin
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