Program called TrayApp is trying to install on my PC, Adobe keeps trying to download but never completes

original title: trayapp cannot be found
something called trayapp was trying to install on my pc. I keep getting message saying it cannot be found also adobe boxes keep popping up to be downloaded but neither is completing
 
Question Info

Last updated August 12, 2018 Views 15,075 Applies to:
Answer

TrayApp is an application that comes bundled with the HP Photosmart Digital Imaging software, and is used to scan and print documents and photos. It is included with the installation CDs of most HP products. A file called TrayApp.msi tells your PC how to install the required software and drivers.

Source: http://www.trayappmsi.com/ Be warned the fix on the site is "selling" a not to be used Registry Cleaner.

 

Try uninstalling and reinstalling.

 

If you have uninstalled use Auto runs to remove the Start Up item

 

To identify what loads when you boot use Autoruns (freeware from Microsoft).

http://www.microsoft.com/technet/sysinternals/ProcessesAndThreads/Autoruns.mspx

 

With Autoruns you can uncheck an item, which disables it from starting, or you can right click an item and then delete it. If you uncheck you can recheck to re-enable the item. It is a much safer approach than editing the Registry and better than using msconfig.

 

Another useful feature of the programme is that you can right click an item and select Search Online to get information about the item selected.

 

Gerry
Stourport-on-Severn, Worcestershire, England
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