Savanah

'Open with' dialog box appears immediately after startup

Hi everyone

Thanks for any help.

I have been having problems with my AVG update, says im not connected to the internet to perform updates, also appears when trying to register a product online and doesn't allow me to connect - says I have to be connected to the internet to perform these tasks, however I am connected and I access the internet with no problems.

I ran Windows updates and CCleaner trying to resolve this problem and instead was presented with another problem... Windows update did not create a restore point even though it said so.

Each time I startup my machine I get an 'Open with' dialog box, asking how to open a folder in my docs... at the moment im trying to get rid of this and haven't found any solutions on the net.

Please help.

Thanks!

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Answer

Vinod N

Hey Savanah,

What is the version number of AVG?

I suggest you to perform aClean Boot to check if there are some software conflicts on the system.

To help troubleshoot error messages and other issues, you can start Windows 7 by using a minimal set of drivers and startup programs. This kind of startup is known as a "clean boot." A clean boot helps eliminate software conflicts.

http://support.microsoft.com/kb/929135

Note:After you have finished troubleshooting, follow these steps in the above article to reset the computer to start as usual.

Also I suggest you to check with AVG for better assistance.

http://www.avg.com/us-en/support

Regards,

Savan – Microsoft Support.

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