Microsoft Windows (The application is not responding...)

Hello all,

Since a couple of days ago, whenever I turn on my laptop normally, it loads until the "Welcome" screen is reached. It then becomes unbearably slow. After waiting and logging in, the desktop is partially displayed with a white, translucent overlay and is completely unresponsive. I am then eventually presented with this message in a small window:

'Microsoft Windows
The application is not responding. The program may respond again if you wait.
Options: END PROCESS or CANCEL'

Ask away for further details and/or clarifications. The specification of my laptop are as follows:

Windows Edition: Windows 7 Home Premium, Service Pack 1
Model: HP Pavilion g6 Notebook PC
Processor: Intel Core i5-2410M CPU, 2.3 GHz
RAM: 4 GB

Thank you for any help on this matter.

Kind regards,

Koray
Please provide us with your Event Viewer administrative logs by following these steps:


Click Start Menu
Type eventvwr into Search programs and files (do not hit enter)
Right click eventvwr.exe and click Run as administrator
Expand Custom Views
Click Administrative Events
Right click Administrative Events
Save all Events in Custom View As...
Save them in a folder where you will remember which folder and save as Errors.evtx
Go to where you saved Errors.evtx
Right click Errors.evtx -> send to -> compressed (zipped) folder
Upload the .zip file to skydrive or a file sharing service and put a link to it in your next post
*

If you have updated to win 8.1 and you get the error message "the system cannot find the file specified" it is a known problem.  The work around is to edit the registry.  If you are not comfortable doing this DONT.  If you are, backup the key before you do

Press Win+"R" and input regedit

Navigate to:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WINEVT\Channels. Delete "Microsoft-Windows-DxpTaskRingtone/Analytic"

Cat herder
Windows Insider MVP
MVP-Windows and Devices for IT
http://www.zigzag3143.com/

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Hello ZigZag,

Thanks for your response.

Here is a link to my zipped folder containing Error.evtx via Skydrive:

http://sdrv.ms - Update: This link is now dead.

Also, this is the first time I have used Skydrive so please let me know if you have successfully received the folder.

Just to clarify, I have made no attempts to update to Windows 8.

Kind regards,

Koray


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Reply In reply to deleted message
Hello RoseMarry,

Thank you for your response.

I loaded up CMD and ran "sfc /scannow". The verification phase was successful.
Windows Resource Protection did not find any integrity violations.

Kind regards,

Koray

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Last updated January 15, 2021 Views 805 Applies to: