How to troubleshoot and solve blue screen (STOP: 0x000000F4 (0x000000000000003, 0xFFFFFA800BCF4B30, 0xFFFFFA800BCF4E10, 0xFFFFF800031D4460)) issues for new build

I just finished a new build, including Windows 7 Home Premium 64 bit.  Went through updating all of the drivers, and now I am getting bsods.  Originally I would get them after the system would wake from being in sleep mode, but this morning I received one after starting the computer from shutdown.  They are F4 STOP errors, and I am sure there is a way to fix them, I just need some help on where to start.  After a few restarts to check the BIOS version and what not, the computer would no longer connect to the internet. 
Here is my configuration:
CPU: Intel Core i3-3225 3.3GHz Dual-Core Processor
Motherboard: ASRock H77M Micro ATX  LGA1155 Motherboard
Memory: G.Skill Ripjaws X Series 8GB (2 x 4GB) DDR3-1600 Memory
Storage: Intel 330 Series 240GB 2.5" Solid State Disk
Case: Fractal Design Arc Mini MicroATX Mini Tower Case
Power Supply: Rosewill Capstone 450W 80 PLUS Gold Certified ATX12V / EPS12V Power Supply 
Optical Drive: Lite-On iHAS124-04 DVD/CD Writer
Operating System: Microsoft Windows 7 Home Premium SP1 (OEM) (64-bit)
Other: 2x Western Digital Caviar Blue 500GB 3.5" 7200RPM Internal Hard Drive

And here are two of the STOP errors that I have been able to capture so far:
STOP: 0x000000F4 (0x000000000000003, 0xFFFFFA800B938B30, 0xFFFFFA800B938E10, 0xFFFFF80002F80460)

STOP: 0x000000F4 (0x000000000000003, 0xFFFFFA800BCF4B30, 0xFFFFFA800BCF4E10, 0xFFFFF800031D4460)

This was my first computer build, and I really enjoyed it right up until the software part; just too many intangible things going on.  Lots to learn and I am excited to do so, but my wife would like a stable computer. 

 

Original title: How to troubleshoot and solve blue screen issues for new build

Answer
Answer

Hi,

The F4 Bug_Check is usually hard drive, the cables, and/or hard drive controller related.

Since it is a new home build remove ALL power - reseat all cards, memory, and cables (on
both ends  when possible) - actually remove and replace - do not just snug. Ensure the heat
sink and compound  are correctly placed and that all fans work.

Check with ASRock Support, their on-line documentation, diagnostics, and ask in their forum
for known issues.

ASRock - Support
http://www.asrock.com/support/index.asp

ASRock - Forums
http://www.asrock.com/support/forum.asp

ASRock - Downloads
http://www.asrock.com/support/download.asp

=============

Check this KB article :

You receive various Stop error messages in Windows 7 or in Windows Server 2008 R2 when
you try to resume a computer that has a large SATA hard disk.
http://support.microsoft.com/kb/977178

-----------------------------------------------------------------------------------------------------------

Resolving stop (blue screen) errors in Windows 7 - has a section for if you can or can't start Windows.
http://windows.microsoft.com/en-us/windows7/Resolving-stop-blue-screen-errors-in-Windows-7 

Check this thread for information using BlueScreenView, MyEventViewer and other methods
to troubleshoot BlueScreens - top 3 replies (+1 other).

http://answers.microsoft.com/en-us/windows/forum/windows_7-system/sometimes-i-get-a-blue-screen-when-using-ie-8/c675b7b8-795f-474d-a1c4-6b77b3fcd990

We can analyze the minidumps if you make them available from the SkyDrive or other file
sharing sites (such as MediaFire). If you have problems uploading the minidumps copy
them to the Desktop or the Documents folder and upload them from there.

Zip or upload the contents of C:\Windows\minidump

Use SkyDrive to upload collected files.
http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65 

================================================================

BCCode: F4    0x000000F4 

Check and reseat all cards, memory and cables (on both ends when possible) actually
remove and replace - do not just snug. On a laptop about all you can do is reseat the
memory and possibly check the contacts/connection to the hard drive. Memory could
be the problem so  if you have more than 1 stick swap them in and out to see if the
problem follows one stick or try new memory. Antivirus/anti-spyware/security programs
have been known to cause or have a role in this issue.

Most general fix is updating drivers, BIOS, and low level chipset drivers and other control
software.

Also check cabling to hard disk.

=========================================================

Bug Check 0xF4: CRITICAL_OBJECT_TERMINATION

The CRITICAL_OBJECT_TERMINATION bug check has a value of 0x000000F4. This indicates that a process or thread crucial to system operation has unexpectedly exited or been terminated.

Important Info If You Have Received a STOP Code

If you received a blue screen error, or stop code, the computer has shut down abruptly to protect itself from data loss. A hardware device, its driver, or related software might have caused this error. If your copy of Windows came with your computer, call the manufacturer of your computer. If you purchased Windows separately from your computer, Microsoft provides support. To find contact info for Microsoft or your computer manufacturer, Contact Support.


If you have experience with computers and want to try to recover from this error, follow the steps provided in the Microsoft article Resolving STOP (Blue Screen) Errors in Windows.


These actions might prevent an error like this from happening again:

  1. Download and install updates and device drivers for your computer from Windows Update.
  2. Scan your computer for computer viruses.
  3. Check your hard disk for errors.

CRITICAL_OBJECT_TERMINATION Parameters

The following parameters are displayed on the blue screen.

Parameter Description

1

The terminating object type:

0x3: Process

0x6: Thread

2

The terminating object

3

The process image file name

4

Pointer to an ASCII string containing an explanatory message

 

Cause


Several processes and threads are necessary for the operation of the system. When they are terminated for any reason, the system can no longer function.


BCCode: F4    0x000000F4  <-- read this link
http://www.faultwire.com/solutions-fatal_error/A-process-or-thread-crucial-to-system-operation-has-0x000000F4-*1241.html

==================================================================

Look in the Event Viewer to see if anything is reported about those.
http://www.computerperformance.co.uk/vista/vista_event_viewer.htm

MyEventViewer - Free - a simple alternative to the standard event viewer of Windows.
TIP - Options - Advanced Filter allows you to see a time frame instead of the whole file.

http://www.nirsoft.net/utils/my_event_viewer.html

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Also do this so you can see the likely bluescreens.

Windows Vista automatically restarts if your PC encounters an error that causes it to crash
(also Windows 7 and Windows 8).
http://www.winvistatips.com/disable-automatic-restart-t84.html

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Here are some methods to possibly fix the blue screen issue. If you could give the Blue Screen
info that would help. Such as the BCC and the other 4 entries on the lower left. And any other
error information such as STOP codes and info such as IRQL_NOT_LESS_OR_EQUAL or PAGE_FAULT_IN_NONPAGED_AREA and similar messages.

As examples :

BCCode: 116
BCP1: 87BC9510
BCP2: 8C013D80
BCP3: 00000000
BCP4: 00000002

or in this format :

Stop: 0x00000000 (oxoooooooo oxoooooooo oxooooooooo oxoooooooo)
tcpip.sys - Address 0x00000000 base at 0x000000000 DateStamp 0x000000000


This is an excellent tool for posting Blue Screen Error Information

BlueScreenView scans all your minidump files created during 'blue screen
of death' crashes, and displays the information about all crashes in one
table - Free
http://www.nirsoft.net/utils/blue_screen_view.html


Many BlueScreens are caused by old or corrupted drivers, especially video drivers however
there are other causes.

You can do these in Safe Mode if needed or from Command Prompt from Vista DVD or
Recovery Options if your system has that installed by the maker.

How to Boot to the System Recovery Options in Windows 7
http://www.sevenforums.com/tutorials/668-system-recovery-options.html

You can try a System Restore back to a point before the problem started if there is one.

How to Do a System Restore in Windows 7
http://www.sevenforums.com/tutorials/700-system-restore.html

-------------------------------------------------------------------------

Start - type this in Search Box ->  COMMAND   find at top and RIGHT CLICK  -  RUN AS ADMIN

Enter this at the prompt - sfc /scannow

How to Repair Windows 7 System Files with System File Checker
http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
generates in Windows Vista cbs.log (and Windows 7)
http://support.microsoft.com/kb/928228


The log might give you the answer if there was a corrupted driver. (Does not tell all the possible
driver issues).

Also run CheckDisk so we can rule out corruption as much as possible.

How to Run Check Disk at Startup in Windows 7
http://www.sevenforums.com/tutorials/433-disk-check.html

-------------------------------------------------------------------------

Often updating drivers will help, usually Video, Sound, Network Card  (NIC), WiFi, 3rd party
keyboard and mouse, as well as other major device drivers.

Manually look at manufacturer's sites for drivers - and Device Maker's sites.
http://pcsupport.about.com/od/driverssupport/ht/driverdlmfgr.htm 

How to Install a Device Driver in Vista Device Manager (also Windows 7) 
http://www.vistax64.com/tutorials/193584-device-manager-install-driver.html 

Stop Windows 7 from Automatically Installing Device Drivers
http://helpdeskgeek.com/windows-7/stop-windows-7-from-automatically-installing-device-drivers/ 

How To Disable Automatic Driver Installation In Windows 7 / Vista
http://www.addictivetips.com/windows-tips/how-to-disable-automatic-driver-installation-in-windows-vista/

Disable Windows Update Device Driver Search Prompt In Windows 7 / Vista (for Professional,
Ultimate, and Enterprise)
http://www.addictivetips.com/windows-tips/disable-windows-update-device-driver-search-prompt/

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How to fix BlueScreen (STOP) errors that cause Windows Vista to shut down or restart
unexpectedly
http://support.microsoft.com/kb/958233

Troubleshooting Vista Blue Screen, STOP Errors (and Windows 7)
http://www.chicagotech.net/vista/vistabluescreen.htm

Understanding and Decoding BSOD (blue screen of death) Messages
http://www.taranfx.com/blog/?p=692

Windows - Troubleshooting Blue Screen Errors
http://kb.wisc.edu/page.php?id=7033

-------------------------------------------------------------------------

In some cases this might be required.

StartUp Repair from Recovery Options or Windows 7 disk

How to Run a Startup Repair in Windows 7
http://www.sevenforums.com/tutorials/681-startup-repair.html

How to Boot to the System Recovery Options in Windows 7
http://www.sevenforums.com/tutorials/668-system-recovery-options.html

How to Create a Windows 7 System Repair Disc
http://www.sevenforums.com/tutorials/2083-system-repair-disc-create.html

How to Do a Repair Install to Fix Windows 7
http://www.sevenforums.com/tutorials/3413-repair-install.html

Hope this helps.


Rob Brown - Microsoft MVP <- profile - Windows Expert - Consumer : Bicycle <- Mark Twain said it right!

Rob Brown - past Microsoft MVP - Windows Insider MVP 2016 - 2021
Microsoft MVP Windows and Devices for IT 2009 - 2020

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Answer
Answer
Hi,

Yes the SSD could be the issue. Have you tried different cabling? Maybe install Windows on
another hard drive? 

MBfilt64.sys as found on the sevenforums post is the creative audio/sound driver.

Sorry I can't access the minidumps there (and they may not help much anyway - will look
at them if you can post on SkyDrive, MediaFire, or an accessible site where we don't have
to join or sign-up for access).

Rob - SpiritX
Rob Brown - past Microsoft MVP - Windows Insider MVP 2016 - 2021
Microsoft MVP Windows and Devices for IT 2009 - 2020

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Last updated December 4, 2022 Views 37,269 Applies to: