hidden _d3d window

Almost every time I shut down or restart my W7 Professional OS I get the message "1 program still needs to close: (Waiting for) Hidden_d3d window. This program is preventing Windows from shutting down." When I do a force close the OS goes ahead and shuts down. The next start-up is fine and all is well until it's time to shut down again - then same message.

 

I've seen some banter about Logitech Bluetooth mouse issues that cause a similar problem.

 

Any ideas?

This is most likely caused by Logitech Setpoint software. I would try updating to the latest version from Logitech.

 

I am assuming you have a Logitech mouse?       

 

http://www.logitech.com/en-us/support/3131?osid=14&bit=64

 

http://www.pchelpforum.com/xf/threads/hidden_d3d-window-is-not-responding.152042/

Microsoft Community Contributor (MCC) 2011

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Last updated March 2, 2021 Views 13,100 Applies to: