Question

Q: fix error code 2147467259

Trying to add a hp printer to windows 7 64 bit and getting this message:

fix error code 2147467259

Answer

A:

Hi Jay,

Thank you for the update on the issue.

If issue still persist then there might be a chance that some third party services/startups/application or security software is restricting it to get added.

So, I would suggest you to perform clean boot and disable security software temporarily and then try to add printer.

Step 1

Perform Clean Boot

Putting your system in Clean Boot state helps in identifying if any third party applications or startup items are causing the issue. You need to follow the steps from the article mentioned below to perform a Clean Boot.

How to perform a clean boot in Windows

http://support.microsoft.com/kb/929135/en-us

Note: Refer "How to reset the computer to start normally after clean boot troubleshooting" to reset the computer to start as normal after troubleshooting.

Step 2

Disable anti-virus temporarily.

NoteAntivirus software can help protect your computer against viruses and other security threats. In most cases, you shouldn't disable your antivirus software. If you have to temporarily disable it to install other software, you should re-enable it as soon as you're done. If you're connected to the Internet or a network while your antivirus software is disabled, your computer is vulnerable to attacks.

Step 3

Now try to add the printer again by following the steps provided in the link mentioned below.

Install a printer.

Hope this time you will be able to add the printer. If issue still persist get back to us with the result of the proposed suggestion. We will be happy to assist you.

Regards,

Ramesh Kumar.

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Question Info

Views: 1,687 Last updated: May 22, 2018 Applies to: