Errror 1305. Error reading from file C:\Users\GVM-Admin\AppData\LocalLow\Sun\Java\jre1.7.0_25\jre1.7.0_25-c.msi. Verify that the file exists and that you can access it.

We keep getting this and many other error messages. 
We cannot add software to the HDD of the PC these messages keep coming from. This is very frustrating and we are short on time.
How best can we get all and any software we wish to add to this pc to work like normal.

thanks for any suggestions in advance.

W7Pro user


Question Info

Last updated March 15, 2018 Views 4,836 Applies to:



I understand that you are getting the “Error 1305” when you try to add a software.


1. Which software are you trying to add?
2. Is the issue confined to a particular software?
3. Have you made any recent changes to the computer?


I suggest you try the following steps and check if it helps.


I suggest you to place the computer in clean boot and check for any software conflicts. You can perform the following troubleshooting steps and check if it helps.


Method 1:

Try in Clean Boot and check if you still face the issue.

Place the computer in clean boot and check if the issue persists. You may follow the article mentioned to perform a clean boot.


Perform a Clean Boot


Follow the instructions (Step 1 for Windows 8) given in this link to perform a clean boot:


Note: After performing the troubleshooting steps in clean boot, follow these steps to return the computer to Normal startup mode.


a) Press the ‘Windows + R’ key on the keyboard.
b) In the ‘Run’ windows type ’MSCONFIG’ and click ‘Ok’.
c) On the General tab, click the Normal Startup option, and then click ok.
d) When you are prompted to restart the computer, click Restart.


Method 2:

You may delete the contents in Temporary folder and check.

To delete the contents of the temporary folder in Windows, follow these steps:


a. Click Start, type %temp% in the Start Search box, and then press ENTER.
b. On the Organize menu, click Select All.
c. On the Organize menu, click Delete.
d. Click Yes.

Method 3:

Refer to the following Microsoft articles and check if it helps.


How to troubleshoot problems when you install or uninstall programs on a Windows-based computer



Error message when you install a Microsoft game or mapping program

Hope this information is helpful and do let us know if you need further assistance. We will be glad to assist.

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