Disk checking cancelled automatically

When the computer is booting up, a disk checking comes up. But it cancels automatically before the time is up. Everytime! This has been happening for about 3 months now. I think my laptop was shut down bad once and ever since then, the disk checking thing appears.



Hello, PrettyNelz

Note: I assume you only have one hard drive, “C:\”, if you have more, look at the check disk screen when it is running at startup and take note of the drive letter is being scanned (C:, D:, etc.) and change where appropriate.

Go to Start, type “cmd.exe” in the search box and in the results, right click cmd.exe and choose Run as Administrator.

In the Command Prompt box, type, or copy/paste the following commands and press enter:

fsutil dirty query c:

This should tell you if the drive is Dirty or NOT Dirty. If it is Dirty, do the following:

chkntfs /x c:
chkdsk c: /r

Type Y when asked if you want to do this on next boot.

Reboot the computer and let this check disk run completely, do not cancel or skip it. Note that this will take some time depending on the size of your hard drive and speed of your computer.

After the full scan is complete and you login to Windows, open the command prompt as instructed above and run the fsutil dirty query c: command once more and check if it is still listed as Dirty or not.

Microsoft Answers Support Engineer
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Question Info

Last updated July 29, 2020 Views 31,358 Applies to: