Desktop toolbar populates EXTREMELY slowly

Windows 7 ultimate x64.

after running for a while "Desktop" pull up menu open and list very slowly (minutes). dragging items from that list elsewhere is erratic and fails many times.

sometimes windows explorer is also very slow to respond (i.e changing sorting from name to date) especially if many explorer windows are open

 

Question Info


Last updated February 1, 2019 Views 2,213 Applies to:
Answer
Answer
Hi jbir359,
 
• Did you make any changes prior to the issue?
 
We recommend you to disable all the non Microsoft programs and check if any of these programs is causing the issue. To do this, try these steps.
Step 1: Disable non Microsoft programs
1. Log on to the computer by using an account that has administrator rights.
2. Click Start, type msconfig.exe in the Start Search box, and then press ENTER to start the System Configuration Utility.
If you are prompted for an administrator password or for confirmation, type your password, or click Continue.
3. On the General tab, click Selective Startup, and then click to clear the Load startup items check box. (The Use Original Boot.ini check box is unavailable.)
4. On the Services tab, click to select the Hide all Microsoft services check box, and then click Disable all.
5. Click OK, and then click Restart and check if the issue persists.
 
Step 2: If the issue does not persist in clean boot, follow "Step 2: Enable half of the services" to "Step 6: Resolve the problem" from the following article to find that's causing the issue:http://support.microsoft.com/kb/929135
 
Once you find the culprit that's causing the issue, check if there are any patches or updates available for it or reinstall it's latest version.
 
Step 3: Reset the computer to start as usual:
1. Click Start, type msconfig.exe in the Start Search box, and then press ENTER.
If you are prompted for an administrator password or for confirmation, type your password, or click Continue.
2. On the General tab, click the Normal Startup option, and then click OK.
3. When you are prompted to restart the computer, click Restart.
 
Step 4: Run the Microsoft Fix it to fix problems with overall system speed and performance
1. Visit the following link, click Run now and follow the instructions on the wizard to run it successfully:http://support.microsoft.com/gp/slow_windows_performance
2. Restart the computer once the tool is run.
3. Check if the issue persists.
 
Hope this helps.
 
Regards,
Syed - Microsoft Support.
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