Question

Q: Dell support has stopped working and can't download the Dell update

Periodically I use Dell Support to do a PC scan. However recently when I tried this I get a message saying Dell Support has stopped working and that Windows is searching for a solution to the problem. I've checked for any Dell Support updates and tried to download the most recent and Windows installer tells me that the file or download does not exist and I should verify. My os is dell 545 inspiron with windows 7x64 home premium. Can anyone help?

Answer

A:

Hi,

I would suggest that you uninstall and reinstall Dell support center and check if that helps.

Refer:

"Dell Support Center Has Stopped Working" Error Appears

http://support.dell.com/support/topics/global.aspx/support/kcs/document?docid=427832

You may also get in touch with the Dell support for further assistance.

http://en.community.dell.com/support-forums/software-os/f/3524.aspx

 

Did this solve your problem?

Sorry this didn't help.

Answer

A:

Hello Michael90034,

 

 Have you attempted to follow up with Dell on this as suggested above?  Please let us know status.

 

"Dell Support Center Has Stopped Working" Error Appears

http://support.dell.com/support/topics/global.aspx/support/kcs/document?docid=427832

You may also get in touch with the Dell support for further assistance.

http://en.community.dell.com/support-forums/software-os/f/3524.aspx

Did this solve your problem?

Sorry this didn't help.



 
Question Info

Views: 3,471 Last updated: July 11, 2018 Applies to: