Computer freezing often, Kernel-Power error ID 41

I have had a problem for about a week and a half where my computer will freeze. I will be doing anything (playing WoW, browsing the internet, etc) and my monitor will enter power save mode, whatever sound that was playing will start to skip. At this point the computer is still on but completely unresponsive. Even pressing the power button does nothing, I have to manually unplug it. This can happen 1 to 7 times a day and seems completely random with no warning signs. Checking event viewer this is what I get from the source Kernel-Power with an event ID of 41.

- System 

- Provider 

[ Name] Microsoft-Windows-Kernel-Power 
[ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4} 

EventID 41 

Version 2 

Level 1 

Task 63 

Opcode 0 

Keywords 0x8000000000000002 

- TimeCreated 

[ SystemTime] 2013-03-29T20:07:32.785212800Z 

EventRecordID 40322 

Correlation 

- Execution 

[ ProcessID] 4 
[ ThreadID] 8 

Channel System 

Computer Critter-PC 

- Security 

[ UserID] S-1-5-18 


- EventData 

BugcheckCode 196 
BugcheckParameter1 0x91 
BugcheckParameter2 0x2 
BugcheckParameter3 0xfffff80003854cc0 
BugcheckParameter4 0x0 
SleepInProgress false 
PowerButtonTimestamp 0 

No idea if this means anything, and the only thing I have done is check my computers temps, which are all fine. Thanks for any help and ask me for additional info if you need it.
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Answer
Answer

Hi,

 

 

Thank you for posting your question in Microsoft Community forums.

From your post it appears that you are facing performance issue with your computer.


BugcheckCode 196 appears to be a blue screen error.

Lets' try these steps:

 

 

Method 1:

Check with another power plan.

Power settings control the computer’s ability to go into and come out of sleep/standby mode. To determine whether you have the current setting set right, try with another plan.

In case you need reference:

Change, create, or delete a power plan (scheme)

http://windows.microsoft.com/en-US/windows7/Change-create-or-delete-a-power-plan-scheme

 

 

Method 2:

You may also refer to the following KB article and check if it helps:

Windows Kernel event ID 41 error in Windows 7 or in Windows Server 2008 R2: “The system has rebooted without cleanly shutting down first”

http://support.microsoft.com/kb/2028504

Additionally you may also Zip or upload the contents of C:\Windows\minidump in Sky Drive.

Upload photos and files:

http://windows.microsoft.com/en-IN/skydrive/add-photos-files-faq

 

 

Hope this information is helpful.

Please get back with the issue status so that we can assist you better.

 

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Question Info


Last updated August 3, 2020 Views 7,552 Applies to: