Check disk stuck at Deleting index entry and does not complete the scan

Original title: <chkdsk will not complete>

 

On a Win7/SP1 machine, fully up to date with Win Updates, in an elevated comand wiondow, a certain drive (on a Drobo) will get all the way through Chkdsk, indicates "no problems found", and displays the ending stats, and then just hangs, refusing to return to the command prompt. It will hang there for hours. When force the command window closed and re-run Chkdsk I get the following:

Deleting index entry Chkdsk20120630023339.log in index $I30 of file 17.

That is apparently caused by being forced to kill the command window.  I have never found a reference to a chkdsk*.log file written to the drive, only to the Event Log.  It does not appear on a search of the drive.

If I run Chkdsk from Tools in Explorer it does about the same thing, never completing.

Any help would be appreciated. Not sure if this is a chkdsk bug or an OS file system problem. That Drobo has 2 other volumes, one with about the same number of files. The other 2 volumes Chkdsk normally and I have no reason to suspect any issues with the Drobo.

 

A full text of the Chkdsk output, run in a command window:

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>CHKDSK Z: /F
The type of the file system is NTFS.
Volume label is DroboZ.

CHKDSK is verifying files (stage 1 of 3)...
856320 file records processed.
File verification completed.
0 large file records processed.
0 bad file records processed.
0 EA records processed.
0 reparse records processed.
CHKDSK is verifying indexes (stage 2 of 3)...
77 percent complete. (855015 of 862120 index entries processed)
Deleting index entry Chkdsk20120630023339.log in index $I30 of file 17.
862120 index entries processed.
Index verification completed.
0 unindexed files scanned.
0 unindexed files recovered.
CHKDSK is verifying security descriptors (stage 3 of 3)...
856320 file SDs/SIDs processed.
Security descriptor verification completed.
2900 data files processed.
Windows has checked the file system and found no problems.

2147480810 KB total disk space.
1341403148 KB in 227323 files.
99592 KB in 2902 indexes.
0 KB in bad sectors.
987906 KB in use by the system.
65536 KB occupied by the log file.
804990164 KB available on disk.

4096 bytes in each allocation unit.
536870202 total allocation units on disk.
201247541 allocation units available on disk.


(at this point it hangs here, apparently complete, but the command prompt never returns)

 

Question Info


Last updated July 16, 2018 Views 5,263 Applies to:
Answer

Hi,


I would suggest you to run check disk from Windows Recovery Environment.

 

Step 1: To boot into Windows Recovery Environment, refer to the following link:
What are the system recovery options in Windows 7?
http://windows.microsoft.com/en-US/windows7/What-are-the-system-recovery-options-in-Windows-7
Note: Expand “To open the System Recovery Options menu on your computer” in the above article.

 

Step 2: When at the system recovery options, select Command Prompt from the list of tools.

 

Step 3: While at the command prompt, type the following commands and press enter after each command.

chkdsk /f/r

Important: While performing chkdsk on the hard drive if any bad sectors are found on the hard drive when chkdsk tries to repair that sector if any data available on that might be lost.

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