Cant access device manager error mmc will not run without internet explorer 5.5 or higher.

Cant access device manager due to error saying mmc will not run without internet explorer 5.5 or higher,
i dont use internet explorer and it is higher than version 5.5 on my laptop. Ive no idea what i can do, would really appreciate
anybodys help.


Question Info

Last updated April 12, 2019 Views 1,806 Applies to:

Hi Michael,



Thank you for choosing Microsoft Community!


As per the issue description, you are unable to open Device Manager.


Please reply to these questions, to understand the issue better and help you further:


1.       Do you receive any other performance issues on the computer?

2.       Have you made any changes to the computer prior to the issue?


This issue may occur when one or more of the .dll files that are used by the Microsoft Management Console (MMC) are missing or corrupted. These files include the following:


• Msxml.dll

• Msxml2.dll

• Msxml3.dll



To resolve this issue, follow these steps:


a)      Click Start, click Run, type cmd, and then click OK.

b)      At the command prompt, type cd %windir%\system32, and then press ENTER.


Note: The %Windir% folder is the folder where you installed Microsoft Windows.


c)       Type the following commands. Press ENTER after each command.


Regsvr32 Msxml.dll


Regsvr32 Msxml2.dll


Regsvr32 Msxml3.dll


d)      Type exit, and then press ENTER to close the Command Prompt window.

e)      Restart the computer.


Hope the information helps. Do reply if you need further assistance, we will be happy to help you.

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