Hi,
1. Do you receive any error message?
2. Have you made any changes on the computer prior to the issue?
BFE ties into many other features besides the firewall, and may even be required for a third-party firewall to function properly. I would recommend keeping this service enabled.
Method 1:
You may try disabling the security software and check.
http://windows.microsoft.com/en-US/windows7/Disable-antivirus-software
Note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you do have to temporarily disable it to install
other software, you should re-enable it as soon as you're done. If you are connected to the Internet or a network during the time your antivirus software is disabled, your computer is vulnerable to attacks
Method 2:
You may run the fix it provide and check:
http://support.microsoft.com/mats/windows_security_diagnostic/
Method 3:
You may follow the steps provide and check:
a. Go to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\BFE
b. Right click on it-permissions
c. Click on ADD and type
d. Everyone and click ok
e. Now Click on Everyone
f. Below you have permission for users
g.Select full control and click ok
h. Now, open RUN and type
i. services.msc and click ok
j. Start base filtering engine service and then windows firewall service
Important: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully.
For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article below:
Back up the registry
http://windows.microsoft.com/en-US/windows7/Back-up-the-registry