Blue Screen Windows 7 - BUGCODE_USB_DRIVER USBPORT.SYS

Hi all,

For some time already I'm experiencing blue screen in my Windows 7, even after reinstalling windows it keep happening

It happens regardless if there is an USB device connected

Below needed information:

Error: BUGCODE_USB_DRIVER USBPORT.SYS

Windows 7 Enterprise - 64b - Service Pack 1

https://1drv.ms/u/s!AiZbpjTDGIX9hTsoM9nh8RGacl7Y - Crash dump
https://1drv.ms/u/s!AiZbpjTDGIX9hTy9OabI6C4caxB7 - Memory dump

 

Question Info


Last updated March 25, 2018 Views 665 Applies to:
Hi,

BugCheck FE, {6, fffffa800a400350, 48766544, 0}

Probably caused by : WinUSB.sys


Analysis was not helpful so the issue is probably BIOS, USB drivers (can be part of
BIOS or separate). or one or more USB devices and drivers causing a conflict. 3rd
party anti-virus can also cause such issues.  Check with Lenovo Support and Forums.

Lenovo Support and downloads
http://www-307.ibm.com/pc/support/site.wss/homeLenovo.do 

Lenovo Forums
http://forums.lenovo.com/


Windows Enterprise Editions are supported via TechNet and MSDN so check with the
Experts there.

TechNet - Windows 10 IT Pro
https://social.technet.microsoft.com/Forums/en-US/home?category=Windows10ITPro&filter=alltypes&sort=lastpostdesc

TechNet - XP, Vista, Windows 7, and Windows 8/8.1 IT Pro  http://social.technet.microsoft.com/Forums/en/category/w7itpro,w8itpro,windowsvistaitpro,windowsxpitpro,windowsintune

TechNet - Forums
http://social.technet.microsoft.com/Forums/en/categories/

TechNet - Where is the Forum For…?
http://social.technet.microsoft.com/Forums/en/whatforum/threads

MSDN - Forums
http://social.msdn.microsoft.com/Forums/en/categories/

MSDN - Where is the Forum For…?
http://social.msdn.microsoft.com/Forums/en/whatforum/threads

Hope this helps.
--------------------------------------------------------------------------------------------
Rob Brown - Microsoft MVP <- profile - Windows Experience : Bicycle - Mark Twain said it right.
Rob Brown - Microsoft MVP - Windows and Devices for IT 2010 - current
Windows Insider MVP 2016 - current

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BTW if you have it overclocked that could be the root of the issue.

BiosReleaseDate = 01/21/2016
SystemManufacturer = LENOVO
SystemProductName = 2349G5P
SystemFamily = ThinkPad T430
SystemVersion = ThinkPad T430
SystemSKU = LENOVO_MT_2349
BaseBoardManufacturer = LENOVO
BaseBoardProduct = 2349G5P
BaseBoardVersion = Not Defined
CPUID:        "Intel(R) Core(TM) i5-3320M CPU @ 2.60GHz"
MaxSpeed:     2600
CurrentSpeed: 2740

Rob - SpiritX


Rob Brown - Microsoft MVP - Windows and Devices for IT 2010 - current
Windows Insider MVP 2016 - current

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How do I revert this overclock?

I havent boost anything on my CPU

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fffff880`037e5ca8  fffff880`056de9a2*** ERROR: Module load completed but symbols could not be loaded for BHDrvx64.sys
 BHDrvx64+0xad9a2<==== Norton

Image path: \??\C:\ProgramData\Symantec\Symantec Endpoint Protection\12.1.6608.6300.105\Data\Definitions\BASHDefs\20160601.001\BHDrvx64.sys
    Image name: BHDrvx64.sys
    Browse all global symbols  functions  data
    Timestamp:        Wed May 04 22:11:06 2016 (572AABBA)
    CheckSum:         001C6FBA

Although Trusteer Rapport lists Norton as compatible with its product, I suggest you do some research to help you determine if there are any known issues between the two products.

+++++++++++++++++++++++++++++++++++++

fffff880`037e50f0  fffff880`037e56b8
fffff880`037e50f8  fffff880`054686c1*** ERROR: Module load completed but symbols could not be loaded for SynTP.sys<+++ Synaptics touchpad driver
 SynTP+0x576c1

fffff880`062df000 fffff880`06355000   SynTP      (deferred)            
    Image path: \SystemRoot\system32\DRIVERS\SynTP.sys
    Image name: SynTP.sys
    Browse all global symbols  functions  data
    Timestamp:        Fri Jul 25 21:47:01 2014 (53D30895)

Update link: http://support.lenovo.com/in/en/products/Laptops-and-netbooks/ThinkPad-T-Series-laptops/ThinkPad-T430?linkTrack=Homepage%253ABody_Browse%2BProducts%257CSub-Series%2BSelected&beta=false

Take time to let us know if the suggestion worked...or not.

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Hi,

If you did not purposely over-clock the computer then the speed difference would
be it using turbo mode which would be normal.

See the recommendations and tips in my first reply above.


Rob - SpiritX

Rob Brown - Microsoft MVP - Windows and Devices for IT 2010 - current
Windows Insider MVP 2016 - current

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