blue screen when computer tries to sleep

Every time I press sleep on my computer, the screen goes off as normal, but it doesn't actually sleep, it just crashes. When I switch it back on, I get a message telling me that I had the blue screen of death and it blames it on 2 files. The first one is C:\Users\Alex\AppData\Local\Temp\WER-49031-0.sysdata.xml and the second one is the dump file C:\Windows\Minidump\093010-22401-01.dmp

I have had a look at the dump file, and these were the faulty processes/dlls/system files

atikmdag.sys atikmdag.sys+db27d0x9380b000 0x93da50000x0059a000 0x4be0caf005/05/2010 02:33:36 ATI Radeon FamilyATI Radeon Kernel Mode Driver Technologies Inc. C:\Windows\system32\drivers\atikmdag.sys

halmacpi.dll halmacpi.dll+37ab 0x8301e000 0x83055000 0x00037000 0x4a5bbf07 14/07/2009 00:11:03 Microsoft® Windows® Operating System Hardware Abstraction Layer DLL 6.1.7600.16385 (win7_rtm.090713-1255) Microsoft Corporation C:\Windows\system32\halmacpi.dll

ntoskrnl.exe ntoskrnl.exe+11ea84 0x83055000 0x83455000 0x00400000 0x4c1c3f9b 19/06/2010 04:55:07 Microsoft® Windows® Operating System NT Kernel & System 6.1.7600.16617 (win7_gdr.100618-1621) Microsoft Corporation C:\Windows\system32\ntoskrnl.exe

I'm really not sure what to do, so any help would be really great!

Thank you for this very useful information.

After reading your suggestion, I took a look on the samsung website, and found that this is actually the most up to date driver available. Reinstalling the driver did not make a difference, so instead I looked at potential conflicts. I came to the conclusion that the most likely culprit was a program called connectify, which I had been using in order to make my laptop a wireless access point to provide internet to my phone in places where no wifi was available. After uninstalling this program, it appears that the problem is solved and my laptop now sleeps as normal.

Big thank you to auggy for all your help in fixing this!

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Last updated March 15, 2018 Views 3,079 Applies to: