Blue Screen "REGISTRY ERROR"

I got a Blue Screen "REGISTRY ERROR" and here's the details of it:

Problem signature:
  Problem Event Name: BlueScreen
  OS Version: 6.1.7601.2.1.0.768.3
  Locale ID: 1033

Additional information about the problem:
  BCCode: 51
  BCP1: 0000000000000001
  BCP2: FFFFF8A000024010
  BCP3: 00000000011A3000
  BCP4: 0000000000000374
  OS Version: 6_1_7601
  Service Pack: 1_0
  Product: 768_1

Files that help describe the problem:
  C:\Windows\Minidump\021813-15724-01.dmp
  C:\Users\CeeKei\AppData\Local\Temp\WER-48594-0.sysdata.xml

Here's a link of the minidump collected:
https://skydrive.live.com/redir?resid=92D7D2B86140AD12!115&authkey=!AN-VIMKeZ6QHxow

I would greatly appreciate any help you guys can extend. Thanks in advance! :)
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Answer
Answer

Hi,

Welcome to Microsoft Community and thank you for posting the question. I understand that you get blue screen on windows 7 computer.  Let me help you with the issue.

1.What is the make and model of the computer?

2.Which security software is installed?

3.When exactly do you get the blue screen?

4.Did you make any changes to the computer recently?

 

In order to troubleshoot this issue, let us try these methods:

 

Method 1.

Unplug all external devices and restart the computer to check the status.

 

Method 2.

You may refer to this article to check the status.

Resolving stop (blue screen) errors in Windows 7: http://windows.microsoft.com/en-US/windows7/Resolving-stop-blue-screen-errors-in-Windows-7

Important: System Restore will not revert any of the non-system files like documents, email, music, etc. to a previous state. These types files are completely unaffected by System Restore. If your intention with this tool was to recover a deleted non-system file, try using a file recovery program instead of System Restore.

Check disk disclaimer.

Important: While performing check disk on the hard drive, if any bad sectors are found, then check disk will try to repair that sector. Any data available on that sector might be lost.

 

I hope this helps. If you need further assistance on this particular issue or any other Windows related issue let us know and we will be glad to assist you.

Thank you.

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Question Info


Last updated September 8, 2021 Views 20,713 Applies to: