Question

Q: An error occurred while ejecting 'DVD RW drive (E:)

When I try to burn a disc from a file,the burn starts and then hangs.
As I try to eject the disc ,nothing happens exept the above error from Windows.
Can anybody help?

Brian

Answer

A:

If you go to the COMPUTER section in your computer and click on D DRIVE  so you can see whats on your disk.Then next to where you see eject click on END SESSION.Wait for the command to respond. When that is done then click the EJECT command.Worked for a cd-r that was stuck in my drive.No paperclip needed.

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Answer

A:

Hi,
Welcome to Microsoft answers.

Since when are you facing this issue?
Did you make any recent changes?
Which burning software are you using to burn DVD’s?
Did you check with any other DVD?
Can you normally eject the CD using the button on the drive?

I suggest you to update the drivers for your CD\DVD drive and check. 

You can also try running this Microsoft Fixit and check if it helps:

 Your CD or DVD drive cannot read or write media - A Mr Fixit
http://support.microsoft.com/gp/cd_dvd_drive_problems

 I would suggest you to uninstall any third party CD|DVD burning softwares and check if it helps.

For more information, I would suggest you to refer this link:
http://support.microsoft.com/kb/314060

Please respond back for the status on the issue and let us know if you have any issues.

Thanks and Regards,
Azam – Microsoft Support.

 

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Question Info

Views: 100,428 Last updated: July 8, 2018 Applies to: