I just got a new computer and installed iTunes onto it. I started to try and attempt to move my library from another computer to my new one when iTunes asked me to Set Associations for it. I didn't understand what I was doing and I just clicked select
all and went on my way. Now, my computer's screen goes bright to dark and black and in intermintent patterns. I can't change it back and I'm worried it's compromised my computer. I don't understand what's happening other than it's saying that it's due to a
program called DCPSysMgr from Dell Inc.. Can someone please explain to me what's going on and how to fix it! Thanks!
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1. How did you copy the library from your old computer to the new one?
2. Also, could you provide us the complete error message about DCPSysMgr?
3. Is that an issue with all the applications or a particular set of applications?
I would ask you to perform a clean boot and check if any third party application is causing the conflict.
Refer to the article below for steps and more information about clean boot troubleshooting. How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7 http://support.microsoft.com/kb/929135 Note: When the troubleshooting is over do not forget to reset the computer to normal startup. Follow the step 7 in the above article.
You may also try uninstalling and re-install the iTunes and check. Step I.
To begin with troubleshooting, you can try to uninstall ITunes and check the file associations are set to default.
To uninstall iTunes, you can follow the below steps:
a. Open Programs and Features by clicking the Start button, clicking Control Panel, clicking Programs, and then clicking Programs and Features.
b. Select a ITunes, and then click Uninstall.
Once you uninstall ITunes from your computer, follow the below link that will automatically fix the file associations‘When you run an .exe file on a Windows Vista-based or Windows 7-based computer, the file may start a different program’: http://support.microsoft.com/kb/950505
Thanks and Regards: Shekhar S - Microsoft Support.
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Thanks and Regards, Shekhar Sharma
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