Windows 7 Freezes

I have a Dell Inspiron 530 that I got about 1.5 yrs ago - Intel Dual Core 2.33 Ghz/3 GB Memory/500 GB Hard Drive/128 MB NVidia video card originally with Vista installed.  I purchased an upgrade to Win 7.  It installed fine but now the computer after a few minutes use freezes to the point where I need to totally power down the system - Ctl-Alt-Del has no reponse.  I have been able to make this go away by having all Power saving measures wide open to always on.  It even froze when the only power saving measure was to turn the monior off.  I have checked the Dell site - have the latest BIOS/Drivers from there and also updated to the latest NVIDIA drivers and still it freezes.  Any suggestions?  I'd preferably like to utilize the power saving features and they worked just fine under Vista, its just the upgrade to Win 7 that has caused it to freeze.  Also, nothing found in the Event viewer when it locks up.  Any help is appreciated.
 

Question Info


Last updated April 11, 2018 Views 2,137 Applies to:
Answer

Also

I would suggest you to follow the below steps, as I saw a lot of warnings caused by the USB:

  1. In Control Panel\All Control Panel Items\Device Manager
  2. Right click on all the USB root hubs and select properties.
  3. The  go to power management tab.
  4. Uncheck all the options. 
  5. Restart the computer and check.

 

 


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Alessandro Cardoso
MVP | Microsoft Heroes | MCT
blog: http://itaustralia.spaces.live.com
http://cardosoalessandro.spaces.live.com
Alessandro Cardoso MVP | Microsoft Heroes | MCT

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Answer

Hi William

When you say few minutes it means about 30 minutes?

If you take a look in your report :

Warnings

Platform Timer Resolution:Platform Timer Resolution
The default platform timer resolution is 15.6ms (15625000ns) and should be used whenever the system is idle. If the timer resolution is increased, processor power management technologies may not be effective. The timer resolution may be increased due to multimedia playback or graphical animations.
Current Timer Resolution (100ns units) 10000
Maximum Timer Period (100ns units) 156001
Platform Timer Resolution:Outstanding Timer Request
A program or service has requested a timer resolution smaller than the platform maximum timer resolution.
Requested Period 10000
Requesting Process ID 7064
Requesting Process Path \Device\HarddiskVolume3\Program Files\Logitech\Logitech Vid\Vid.exe
Power Policy:Disk timeout is long (Plugged In)
The disk is configured to turn off after longer than 30 minutes.
 
1. Navigate to Control Panel\All Control Panel Items\Power Options\Edit Plan Settings
2. Click on Change Advance Power Settings
3. Select Hard Disk
4. Select Turn Off Hard Disk After
       ON Battery
       On Power  : NEVER
Hope this could help
 

If this post is helpful, please mark it as such
________________________________________
Alessandro Cardoso
MVP | Microsoft Heroes | MCT
blog: http://itaustralia.spaces.live.com
http://cardosoalessandro.spaces.live.com
Alessandro Cardoso MVP | Microsoft Heroes | MCT

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