File size limitations and transfer problems

Hi everyone,

I've recently upgraded from Vista 64 to Windows 7 64, but have encountered a very annoying problem. I can't seem to edit files (mainly .wav) without the error message saying I don't have enough memory. This is not true seeing as I got 2x 1 TB hard drives and 8 GB of RAM.

Also transferring files to, for example, my iPhone will only work if the number of files is lower than 200 MB in total. The transfer usually stops and I get a time-out message on my phone.

As I said very annoying. Has anyone encountered this as well?
 

Question Info


Last updated March 15, 2018 Views 493 Applies to:
Answer

Hi Ellex,

You may come across this problem due to error on the hard disk.

I would suggest you to check your hard disk for error and check if you come across the same problem.
You may follow the steps mentioned below to do so:
1.      Open Computer by clicking the Start button, and then clicking Computer.
2.      Right-click the hard disk drive that you want to check, and then click Properties.
3.      Click the Tools tab, and then, under Error-checking, click Check Now. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
To automatically repair problems with files and folders that the scan detects, select Automatically fix file system errors. Otherwise, the disk check will simply report problems but not fix them.
To perform a thorough disk check, select Scan for and attempt recovery of bad sectors. This scan attempts to find and repair physical errors on the hard disk itself, and it can take much longer to complete.
To check for both file errors and physical errors, select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors.
4.      Click Start.

For more information on checking the hard disk, you may visit the link mentioned below:

Check your hard disk for errors
http://windows.microsoft.com/en-us/windows-vista/Check-your-hard-disk-for-errors

I would also suggest you to run online scan to remove any malware or spywares from the system. To do this, visit the following link and run the scan:
http://onecare.live.com/site/en-us/default.htm

If the issue still persists, then I would  suggest you to reset iPhone and try to transfer files, if the issue persists, then I would suggest you to get in touch with the manufacturer of iPhone for the best support.
 
Hope this information is helpful.
 
Regards,
Sujan – Microsoft Support
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