Windows XP unable to stay connected to Windows 7 Shared folders?

I have a Windows 7 computer with a few folders shared to everyone, however, Windows XP computer looses connection to shared folders after a while everyday and I have to reboot the Windows 7 computer for the Windows XP computer to reconnect. I have firewall turned off on both computers and the shares are open to everyone and no password is required.

Hi,

 

Thank you for posting in the Microsoft Community forum.

 

Based on the above description, it appears that you’re unable to access shared folders on Windows XP computer.

 

Before we proceed troubleshooting this issue, I would appreciate if you could answer the following questions.

 

1.       Does this happen only in Windows XP computer?

2.       Do have any security software installed on the computer?

3.       Were there any recent changes made to the computer prior to the issue?

 

I would suggest you to follow the steps mentioned and later update us on the status of the issue.

 

Method 1: Set your computer in Clean Boot state and check if the same issue.

 

By setting your system in clean boot state helps in identifying if any third party applications or startup items are causing the issue.

How to troubleshoot a problem by performing a clean boot in Windows XP:
http://support.microsoft.com/kb/310353

 

Note: After clean boot troubleshooting step, follow the “Steps to configure Windows to use a Normal startup state” in the provided link to return your computer to Normal startup mode.

 

Method 2: You cannot access shared files and folders or browse computers in the workgroup with Windows XP: http://support.microsoft.com/kb/318030/en-us

 

For your reference: Sharing files and printers: http://windows.microsoft.com/en-US/windows/sharing-files-printers-help#sharing-files-and-printers=windows-7&v1h=win8tab1&v2h=win7tab1&v3h=winvistatab1&v4h=winxptab1

 

For any Windows related issues please feel free to contact us or let us know and we will be glad to help.

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Thanks for the reply, I have done most of the above. What i'm thinking is if I have more than 5 computers mapped to the Windows 7 computer (I have maybe 6 or 7 computers mapped to it and 2 are Windows XP machines) would it boot the Windows XP computers after a set time?

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Last updated March 13, 2018 Views 157 Applies to: